Raphaël Serra Email & Phone Number

Geneva, GE, CH

Berlin, Germany

As Product Operational Specialist, I’ve shaped the long-term vision and strategy for property developments at Basecamp Student Group, focusing on hospitality, design, and technical aspects. My role includes conducting in-depth market research to drive investment decisions and build market confidence. I work closely with cross-functional teams to deliver.

Berlin, Germany

In my role as Operations & Development Manager, I defined and executed the project scope, timelines, and resources for launching a new hospitality brand within the Basecamp portfolio. Leading cross-functional teams, I ensured project success through strategic planning and execution. I developed multi-year financial and investment models, providing valuable.

Berlin, Germany

As Junior Project Manager, I led the global FF&E tender process for 8 major projects, successfully managing supplier and stakeholder negotiations totaling over €35M. In this role, I oversaw a six-figure budget for in-development projects, ensuring resources were allocated efficiently and projects were delivered on time. I played a key role in monitoring.

Geneva Area, Switzerland

As a Special Project Associate, I worked closely with the CEO on strategic initiatives, focusing on portfolio growth through property acquisition and assessment. I managed internal cross-functional consulting projects related to product development and corporate strategy, delivering insights that drove business improvement. In this role, I also handled.

Lausanne Area, Switzerland

As part of a consulting project for Vaudoise Assurances, I conducted in-depth market research for the insurance industry and contributed to the development of a strategic business plan. This project involved crafting a forward-looking strategy for the next 5 years, including recommendations for new product development to help the company stay competitive.

Geneva Area, Switzerland

Managed luxury hospitality logistics for high-profile events, including the 2017 World Economic Forum (W.E.F.) Annual Meeting in Davos. Ensured seamless event execution by overseeing guest services, contract negotiations, and group logistics.

Switzerland

Led a team of 4 during the launch of IQOS, driving sales and overseeing promotional events to increase brand visibility and product adoption

Berlin Area, Germany

Delivered exceptional hospitality services, managing private concierge requests and ensuring smooth daily front office operations for high-end guests.

Geneva Area, Switzerland

Provided bar and restaurant services at a luxury hotel, ensuring guest satisfaction and managing cashier closing procedures.