Raphael Fidelis Email & Phone Number

Londres E Região, Reino Unido

Managing a diverse caseload for designated countries within the EMEA region, ensuring each case receives the necessary attention and follow-up;Serving as the primary point of contact for expatriates and HR personnel, providing personalized assistance and support throughout the relocation process;Exercising sound judgment in evaluating client risk, identifying potential issues early, and escalating these to senior management for swift resolution;Considering alternatives and making informed decisions independently, ensuring efficiency and minimizing the need for senior management involvement;Monitoring visa expiry dates vigilantly and alerting clients proactively, facilitating timely renewals and compliance with immigration regulations;Responding promptly to email and telephone inquiries, offering comprehensive, accurate advice, and managing client expectations effectively and efficiently;Utilizing available resources and conducting thorough research on complex cases and scenarios, ensuring well-informed decision-making;Providing timely news updates and alerts to clients, keeping them informed and prepared for any changes or developments in immigration policies;Engaging in effective communication and collaboration with vendors to assess and determine optimal visa routes for applicants and Human Resources, ensuring informed decisions and smooth execution of processes.

Rio De Janeiro

Collaborating with the account manager to lead and manage a team of professionals, ensuring cohesive and efficient operations;Participating in final interviews to select new hires, verifying that the team possesses the necessary skills and experience to deliver exceptional service;Attending weekly national management meetings to provide updates on departmental performance, identifying areas for improvement, and driving continuous enhancement of processes;Coordinating the operations team and collaborating with other immigration consultants to deliver outstanding service to clients, ensuring seamless workflow and communication;Managing logistics for the team to assist with or perform visa collections at Brazilian consulates, ensuring timely and accurate processing;Providing comprehensive support to HR teams in all aspects of global mobility, offering expertise and guidance to facilitate smooth transitions for expatriatesReporting key performance indicators (KPIs) to clients, providing regular updates on the status of expatriates' immigration processes to maintain transparency and trust;Maintaining direct communication with expatriates to guide them through the complex Brazilian work permit process, offering personalized assistance and support;Preparing all necessary documentation and submitting it to the Brazilian immigration system on behalf of the company and the applicant, ensuring compliance and accuracy;Organizing and managing logistics for expatriates' appointments, ensuring their smooth and timely regularization in Brazil;

Rio De Janeiro, Brasil

Delivering customized solutions to meet the unique needs of each company and expatriate, ensuring a personalized and efficient approach;Providing HR teams with comprehensive support on hiring expatriates in compliance with Brazilian Immigration Law, ensuring legal adherence and smooth onboarding processes;Maintaining up-to-date knowledge of Brazilian immigration laws and regulations, ensuring compliance and minimizing delays in processing;Monitoring the duration of stay for applicants and their family members in Brazil, advising companies on necessary renewal processes in a timely manner to ensure uninterrupted compliance;Guiding applicants through the Brazilian work permit process, ensuring they fully understand the requirements and procedures involved;Ensuring all documentation is complete and accurate, minimizing delays or rejections and facilitating smooth processing;Assisting with document preparation and collection for visa applications at Brazilian consulates, ensuring all requirements are met;Organizing logistics for expatriates' appointments, ensuring timely regularization in Brazil and a seamless transition;Providing ongoing support throughout the process, addressing any questions or concerns from applicants or companies, and ensuring a smooth and efficient experience for all parties involved.

Niterói

Assisting Brazilian citizens in obtaining visas for tourism or business trips to the United States, providing guidance on the application process and requirements;Travelling to Brazilian consulates in Buenos Aires and Montevideo to apply for visas on behalf of maritime personnel, facilitating the application process, and ensuring all necessary documents are in order;Conducting research on various visa types for different countries, staying up-to-date on the latest requirements and regulations to ensure optimal outcomes for applicants;Coordinating and preparing all necessary documents for the legalization of expatriates at Brazilian Government Departments;Following up closely with ongoing procedures and processes to ensure timely completion;Collaborating with different government departments to ensure the smooth and efficient issuance of essential Brazilian documents for expatriates;Providing end-to-end assistance to expatriates throughout the entire legalization process, including post-arrival support.

Guapimirim - Rio De Janeiro

As an English Teacher, I was responsible for:Teaching comprehensive English language modules ranging from basic to advanced levels, ensuring a thorough and engaging learning experience for all students.Addressing and resolving students' concerns and queries promptly, fostering a supportive and productive learning environment.Monitoring and maintaining accurate attendance records to ensure compliance with course requirements and support student accountability.Managing student assessments, regularly evaluating progress, and providing constructive feedback to facilitate continuous language development and improvement.Creating and maintaining a positive and inclusive classroom atmosphere that encouraged active participation and effective learning.

Magé - Rio De Janeiro

As an English Teacher, my key responsibilities included:Providing a comprehensive language learning experience to students of all levels, from basic to advanced modules;Delivering effective English language instruction across various proficiency levels, ensuring a thorough understanding of language concepts;Dedicated to resolving students' concerns and queries during the course, creating a comfortable and productive learning environment.Monitoring and maintaining accurate attendance records to ensure compliance with course requirements, promoting student accountability.Managing and evaluating students' results, regularly assessing their progress, and providing constructive feedback to facilitate continuous language development.Assisting in the training programs for receptionists and teachers, contributing to the overall quality and consistency of instruction.Demonstrating our teaching methodology to potential students, highlighting the effectiveness and benefits of our approach.Providing information about the benefits and importance of being bilingual, trilingual, or even a polyglot, encouraging students to pursue advanced language skills.Conducting tours of the course premises for students and parents, showcasing the learning environment and facilities.Collaborating with colleagues to develop and improve course materials and teaching strategies, ensuring continuous enhancement of the educational experience.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Bachelor'S Degree, Nursing