Raphy Atega Email & Phone Number

Cebu City, Ph

Butuan, Caraga, Philippines

Cebu, Central Visayas, Philippines

• Lead, motivate, and develop high performing team of Real Time Analysts (RTAs) within a time-sensitive and demanding environment to deliver on operational key performance indicators (KPIs)• Stay present and available for your team; this includes covering the floor, answering questions, hosting weekly 1-on-1 meetings, and providing real-time feedback• Coach RTAs and drive performance

Makati, National Capital Region, Philippines

-Assisting customers and helping to resolve their inquiries.-Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.-Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related… Show more -Assisting customers and helping to resolve their inquiries.-Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.-Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information.-Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. Show less

Butuan, Caraga, Philippines

Responsible for the Trades promotional and merchandisingChecks the availability for sale and display in such a way that it stimulates interest entices customers to make purchaseAlso supervises Store merchandisers

Davao City

Supports Linksys clients and provides both technical and customer supports to Linksys customersUpsell new products and upgradesAct as a Team Leader in the absence of the Supervisor in order to maintain Team stats and reach metrics and quotas.

Davao City

Provides technical and customer suppport to Norton end usersSupports customers having technical issues not limited to installation, troubleshooting, customer service and upselling

Tagum, Davao Region, Philippines

Provides services to the customer and maintain sanitation in the store with the standards adhered by the company.

Associate'S Degree, Computer Programming

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services