Raquel Cano Email & Phone Number

Houston, Texas, United States

Maintain quality control, constantly seeking new ways to improve customer service.Assist Store Manager to train and manage team members.Quickly and effectively solve customer challenges.Handle monetary transactions of cash, credit/debit cards, and gift cards.Maintain up-keep of store and the inventory back-of-house area.Process, pack, and ship customer online orders.Process in-coming inventory shipment and placing product strategically to increase foot traffic.Troubleshoot IT issues with computers and mobile devices utilized for sales and operations uses.

Houston, Texas, United States

Worked with business customers to find the correct products to further enhance their businesses.Made outbound calls to Small-Medium businesses and School districts during quarantine to provide assistance for devices and software for remote use.Develop connections with clients in need of AR technology for their company.Maintain relationships with clients, to provide connections with other Microsoft members for further software or AI support.Create and conduct virtual classes and training sessions for businesses and schools.

Houston, Texas

Exceptional Customer Service in face to face and virtual interactions.Created strong connections with customers to assist them in finding the products or services necessary for their needs.Assisted with basic technical issues for customers and assisted Microsoft Technicians with various appointments.Created and Hosted various in-person and virtual events and classes for children and adults; educational and recreational.Worked with customers one-on-one in personal trainings to help them advance with Windows and Office products.Maintained devices required for visual demos and events.Arranged new promotions and displays to increase foot traffic.Assisted in repairing and troubleshooting POS systems issues in store.

Houston, Texas Area

Work as one of a four person Manager team, managing a team of 7 to 10 sales associates.Support sales in opening new accounts for customers and upgrading existing service.Quickly and effectively solve customer challenges.Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.Handle monetary transactions of cash, checks, credit/debit cards, and gift cards.Work on arranging new promotions to increase customers.Rearrange the store floor for increase of customer sales.Manage weekly scheduling for the team.Assist in maintaining an exceptional conversion percentage for each work day.Process shipment, both incoming and outgoing.Correct any technical issues with POS programs, servers, and computers.

Cypress, Tx

Works in a high traffic animal hospital.Support doctors and technician with unhappy clients.Correct any technical issues with the system programs and computers.Greets and accommodates to customers or guests as they enter the office.Ensures the comfort and satisfaction of both clients and patients as they await scheduled appointments.Schedule appointments for clients via phone and email.Supports sales and opening and editing customer account information.Quickly and effectively solve customer challenges.Handles monetary transaction of cash, checks, credit/debit cards, and gift cards.Answers customer issues via email and phone conversations.Processes orders through USPS.

The Woodlands, Tx

Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.Support sales in opening new accounts and upgrading existing service.Handle monetary transactions of cash, checks, credit/debit cards, and gift cards.Quickly and effectively solve customer challenges.Work on arranging new promotions to increase customers.Rearrange the store floor for increase of customer sales.

Works in the Customer Service department at a image printing company.Supports sales and opening and editing customer account information.Quickly and effectively solve customer challenges.Handles monetary transaction of cash, checks, credit/debit cards, and gift cards.Answers customer issues via email and phone conversations.Processes orders returned through USPS or FedEx.Greets and accommodates to customers or guests as they enter the companyProcesses International shipments

Works as a member of a five person Manager team, managing a team of 6 to 9 associates.Supports sales and opening and editing customer account information.Quickly and effectively solve customer challenges.Handle monetary transaction of cash, checks, credit/debit cards, and gift cards.Work on arranging new promotions to increase customers.Rearrange the store floor via floor sets to increase productivity.Process shipment.

Work as one of a four person Manager team, managing a team of 7 to 10 sales associates.Support sales reps in opening new accounts and upgrading existing service.Quickly and effectively solve customer challenges.Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.Handle monetary transactions of cash, checks, credit/debit cards, and gift cards.Work on arranging new promotions to increase customers.Rearrange the store floor for increase of customer sales.Manage weekly scheduling for the team.

Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.Support sales reps in opening new accounts and upgrading existing service.Handle monetary transactions of cash, checks, credit/debit cards, and gift cards.Quickly and effectively solve customer challenges.Work on arranging new promotions to increase customers.Rearrange the store floor for increase of customer sales.

Humble,Texas

Quickly and effectively solve customer challenges.Rearrange and recover fitting rooms.Rearrange the store floor for increase of customer sales.Merchandise after store was rebuilt.

Education record

Web Design

High School