Worked under a professor in the Sociology Department focusing on conversational analysis inlaw enforcement interactions, conducted research by gathering online video data of police-civilian interactions, developed conversational analysis-specific transcripts to capturecommunication patterns, analyzed transcripts to identify key themes/patterns/deviations,transferred qualitative data into Excel, found publications to include in literature review, andworked as a team with other researchers.

Booked/managed reservations, seated customers/managed a seating chart, assisted/coordinatedwith other staff, made/answered calls, answered customer questions, provided wait times, set upfor large reservations, and greeted customers.

Sold memberships, provided product information, answered customer calls and questions, placed/processed orders, used POS software system and inventory management systems, tagged storeproducts, greeted customers, and worked register.

Conducted market research and competitive analysis to inform campaign strategies, researchedpotential employees for the company, coordinated communication between clients and teams,contributed to brainstorming sessions for campaigns, and observed strategy sessions and client/team meetings.