Raquel Ortuno Email & Phone Number

Lead the implementation of the global integrated communications and events strategy for the CEO Water Mandate and its major initiatives, including the Water Resilience Coalition.

Remote

The Platform is the Vatican´s global initiative to commit organizations and individuals into takingconcrete action against climate change.● Develop and implement a communications strategy for a global audience.● Create an editorial calendar and supervise content for social media, blogs, newsletter,and Vatican News.● Produce material such as guides, reports, banners, or videos in 9 languages.● Implement effective processes to work with a team located in different countries.● Manage and update the Platform´s website in 9 different languages.● Organize live global multilingual events.

Ecuador

Responsible for developing IDB’s communications strategy for Ecuador-Pitch media on IDB news which resulted in 2021 in +51k mentions in written press and Twitter and the publication of 12 blogs in newspapers/magazines-Prepare staff (including IDB’s President) for press and media appearances -Prepare talking points for events and interviews (38 in 2021)-Mapping content in diverse channels (social media, events, newsletter, media)

Online

Coach for online entrepreneurs in Mexico, USA, Canada, and Spain. Appeared in the 2 most important marketing Hispanic podcasts.

Stavanger Area, Norway

Planned and implemented key initiatives to ensure team engagement, customer experience, clear communication, and operational readiness-Coordinated a virtual multi-cultural team located in all world regions-Ensured adherence to internal processes and procedures-Implemented a new customer survey system in all regions, which resulted in increased customer engagement and new leads-Secured the successful implementation of a new CRM system globally (as part of the CRM implementation team)

Stvanger, Norway

As a brand manager I was responsible for planning and executing all marketing activities in Scandinavia, the Baltics, Russia, and Germany. -Overall marketing planning and budgeting.-Online promotions such as the customer fidelity program “one cork one point”-Creation of the online store Bacchanalia.-Point of sale activities -Product development -Monitoring of product and brand performance in all markets-Develop and execute marketing and communication projects-Costumer and supplier relations

Quito, Ecuador

-Planning and supervising the execution of online activities such as maintenance of webpage, online promotions, e-mail marketing-Arranging different events and participation in relevant fairs-Responsible for press relations -Develop and execute marketing and communication projects-Ordering and developing communication/marketing material such as brochures, videos, pictures, banners

Brussels Area, Belgium

Internship as part of Master program(Marketing research, product conception, design of Marketing and Communication strategies). Specific research of the Scandinavian Press.

Quito, Ecuador

Quito, Ecuador

Fund raising, negotiations and relations with 80 member countries

Certificate, Communications

Using Data and Communications at the IDB: Adressing the Challenges of Inequalities

Bachelor In Managerial Communication, Business/Corporate Communications, 3.6

Activities and Societies: IAESTE Ecuador (The International Association for the Exchange of Students Technical Experience)

Master'S Degree, Marketing And International Communication, B