Raquel Recio, M.S. Email & Phone Number

San Antonio, TX, US

San Antonio, Texas

• Assist Human Resources Manager with a wide range of projects related to HR compliance
• Gather documentation to complete I-9 and onboard new team members
• Assist in researching employee request and communicating a response
• Research and create Job Descriptions for new positions
• Post requisitions on Applicant Pro and follow up with qualified applicants to complete Phase II of the application
• File EEO-1 and VEVRAA self-identification disclosures to ensure proper compliance with EEOC and OFCCP

San Antonio, Texas Area

• Recognized every quarter for exceeding metrics; Met and surpassed 2016 performance metrics by 205%.
• Recognized as a 2015 Star Performer; Ranked top 3% for all Community Banking positions across US.
• Analyze information obtained from members in order to help create financial plans.
• Attend monthly training to help stay up do date with the companies products and services.
• Offer unwavering focus and guidance to consumer, business, and high value clients in order to help them meet their financial goals.
• Conduct outbound calls to prospect customers and set appointments, growing customer portfolio.

North Richland Hills, TX

• Analyzed information obtained from members in order to help create financial plans.
• Made outbound calls to prospect customers and set appointments in order to grow customer portfolio.
• Corresponded with members via phone and email to help answer question and resolve complaints.
• Recognized for exceeding company metrics every quarter.

DFW

• Actively listened to members in order to suggest most suitable products and services.
• Handled large sums of cash accurately and effectively and properly handled process transactions, leading to risk reduction for the company.
• Recognized every quarter or exceeding metrics.

Fort Worth, Texas

• Assisted in gathering data and ran correlational analysis using SPSS.
• Created survey using Survey Monkey and administered survey to participants.
• Presented research findings at University College Day and South Western Psychological Association.

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Summa Cum Laude Phi theta kappa

Associate Of Arts (Aa), Psychology, Graduated

Activities and Societies: Phi Thetta Kappa, Beta Sigma Mu, and The National English Honors Society