Raquel Recio, M.S. Email & Phone Number

San Antonio, Tx, Us

San Antonio, Tx, Us

San Antonio, Texas

• Assist Human Resources Manager with a wide range of projects related to HR compliance• Gather documentation to complete I-9 and onboard new team members• Assist in researching employee request and communicating a response• Research and create Job Descriptions for new positions• Post requisitions on Applicant Pro and follow up with qualified applicants to complete Phase II of the application• File EEO-1 and VEVRAA self-identification disclosures to ensure proper compliance with EEOC and OFCCP• Process and verify background checks and drug screens for new hires• Initiate new hire paperwork and assist with new team member orientation• Research industry trends to provide suggestions to modify PTO for employees• Research and execute ideas to reduce the possibility of legal scrutiny for the organization• Provide suggestions on the use of pre-employment testing• Responsible for updating EEO reports• Prepare and file OSHA reports

San Antonio, Texas Area

• Recognized every quarter for exceeding metrics; Met and surpassed 2016 performance metrics by 205%. • Recognized as a 2015 Star Performer; Ranked top 3% for all Community Banking positions across US. • Analyze information obtained from members in order to help create financial plans. • Attend monthly training to help stay up do date with the companies products and services.• Offer unwavering focus and guidance to consumer, business, and high value clients in order to help them meet their financial goals. • Conduct outbound calls to prospect customers and set appointments, growing customer portfolio.• Correspond with members via phone and email to help answer question and resolve complaints.• Partnered with separate departments to help provide financial advice to local community groups. • Provide guidance and support to team members in order to achieve branch metrics. • Participate in structured interviews for applicants and facilitate new team member onboarding.

North Richland Hills, Tx

• Analyzed information obtained from members in order to help create financial plans.• Made outbound calls to prospect customers and set appointments in order to grow customer portfolio.• Corresponded with members via phone and email to help answer question and resolve complaints.• Recognized for exceeding company metrics every quarter.

Dfw

• Actively listened to members in order to suggest most suitable products and services.• Handled large sums of cash accurately and effectively and properly handled process transactions, leading to risk reduction for the company. • Recognized every quarter or exceeding metrics.

Fort Worth, Texas

• Assisted in gathering data and ran correlational analysis using SPSS. • Created survey using Survey Monkey and administered survey to participants. • Presented research findings at University College Day and South Western Psychological Association.

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Summa Cum Laude Phi theta kappa

Associate Of Arts (Aa), Psychology, Graduated

Activities and Societies: Phi Thetta Kappa, Beta Sigma Mu, and The National English Honors Society