Raquel Swan Email & Phone Number

Los Angeles, California, United States

As the head of development for Digital Standout, I help organize multiple teams, manage production processes to ensure all teams have the materials they require, and oversee a product's life cycle. This includes website projects and reputation management services, among other services.

Los Angeles, California, United States

Koko Marketing Agency is a boutique social media agency, serving clients all over the globe. We are in the fun business of marketing a wide range of wonderful clients through various social media channels.

California

MO4PAWS is an all-breed California based boutique 501(c)(3) non-profit animal rescue and adoption organization dedicated to saving the lives of cat and dog companion animals that are at risk of being killed in shelters, abandoned, neglected, and abused. For the animals we rescue and save, we care for them, we show them love and compassion, and we give them the true meaning of a “shelter” until we find their furever homes. The MO4PAWS platform promotes animal welfare and adoption through our MO4PAWS adoption stores, innovative technology, partnerships, education and awareness, spay and neuter campaigns, and commitment to fight for shelter reform.

Calabasas, California, United States

Deliver quality research services in order to build informative and compelling social media campaigns aimed at acquiring target audiences and engaging potential consumers. Oversee multiple formats of content to release across various social networks and track campaign's success using KPIs. Perform multiple responsibilities, such as managing new customer onboarding process, supporting with Asana task generation, and scheduling client calendars on time, as well as directing team of content creators and graphic designers to match every monthly calendar according to client's goals. Improve customer service by conducting monthly strategy meetings with clients and organize weekly meetings with the social media team to ensure smooth operations. Identify most effective posts to increase and meet KPI commitments, while evaluating social media techniques and constantly monitoring data to change advertising plans and optimizing outcomes. Monitor multiple reviews on daily basis, such as designing and building out review monitoring services, tracking software, and analyzing reviews.• Improved brand awareness, while planning, implementing, and monitoring company's social media strategies.• Addressed negative reviews through private channels by communicating with clients and suggesting appropriate action.• Increased customer satisfaction by evaluating 17 client accounts across all of their social media channels, including assessing and monitoring all posts and FB ad performance, as well as community engagement.• Managed 8-20 customers’ accounts in social media and reviews department, as well as design social media marketing plans according to each client's needs.

Tarzana, California

Steered significant efforts to maintain acceptable performance standards, while supervising employees through assigning tasks, establishing interpreters’ schedules, and monitoring projects. Render project management experience in event planning and implementation from inception to completion, as well as the installation of interpreters and translation equipment. Delivered exceptional performance to manage interpreter services by ensuring smooth flow of operations, developing and executing policies/procedures, and enforcing rules/regulations.• Fostered and sustained client connections by creating latest and innovative lead.• Managed a team of interpreters at major events to ensure information interpreted correctly.

Leveraged professional expertise to develop and execute multiple projects, while working as head of design teams. Provided proactive support in implementing marketing strategies to ensure streamline workflow and increase brand efficiency. Played an active role in renovating and restoring properties via financial investment in foreclosed homes. Utilized leadership skills to supervise construction projects while adhering to time and budgetary constraints.• Maximized profitability through projects investment analysis of, real estate opportunities, and future investments.• Performed at peak efficiency, while managing operations at construction sites, purchasing material, design, and decorations on daily basis.

Pomona, California

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Bachelor Of Arts (B.A.), Marketing

Art History, Criticism And Conservation