Senior Hr Operations Manager
CurrentLead the Payroll, Labor Relations, Compensation, Benefits, Occupational Health and Safety, and Well-being departments, aligning these functions with corporate strategic objectives. Guide teams through complex HR challenges, focusing on compensation design, benefits optimization, and cultivating a culture of safety and well-being.Key Achievements:• Led the creation of risk matrices for the Occupational Health and Safety sector, implementing KPIs to monitor periodic exams, improving execution rates to 95% by 2024.• Developed and implemented a backup model for the Payroll Service Center, ensuring business continuity. Spearheaded the attendance control system, reducing operational demand by 60%.• Managed relationships with benefits providers, optimizing costs and enhancing employee satisfaction with corporate benefits offerings.• Drove the penetration of the Health and Well-being Program, achieving a 30% increase in participation compared to 2022.• Developed and executed training programs for leaders on mental health issues, earning recognition from GPTW-Brazil in 2024 as one of the best companies to work for in mental health care.