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Christopher M. is listed as Customer Service Excellence | Corporate Security Specialist | Client Relationship Management | Risk Management | Strategic Operations Leadership at City Of Murfreesboro, a with 250 employees, based in Murfreesboro, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Christopher M..
Christopher M. previously worked as Police Officer at City Of Murfreesboro and Field Training Officer/Crime Scene Investigations at Town Of Smyrna. Christopher M. holds Bachelor'S Degree, Sociology W/ Concentration In Criminal Justice And Criminology from University Of Tennessee, Knoxville.
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“Talent wins games, but teamwork and intelligence win championships.” - Michael Jordan As a people-centered professional with expertise in directing the full lifecycle of customer engagement, providing advisory services, and building a high-caliber support team, I have demonstrated successes in identifying optimal strategies to exceed goals and evolve policies to measurably improve performance.I am a seasoned leader offering 6+ years of experience with demonstrated expertise supporting multiple units in areas of customer success consulting, training and development, project management, customer issue resolution, and people management. I enjoy supporting organizations with a unique perspective and appreciation that customer satisfaction is every organization’s greatest asset.Some highlights from my background include: • Broad Customer Success Knowledge: Extensive understanding of customer engagement and development, customer journey planning, customer success strategies, and enhancing customer experience. • Proven Leadership: Successfully managed complex operations, provided expert advice, and led high-stakes projects, demonstrating effective prioritization, ownership, and initiative. • Client Relationship Building: Established solid and trusting partnerships through exceptional relationship-building skills, utilizing positive energy and interpersonal abilities to secure customer and management trust. • Confidentiality and Strategic Planning: Experienced in handling time-sensitive and confidential information with utmost care, coordinating organizational planning and development through strategic customer success initiatives.My Key Skills include: • Customer Success Management/Consulting • Team Building & Leadership • Training & Development • Customer Onboarding • Customer Success Policies & Procedures • Customer Journey Mapping • Client Relationship ManagementWhat drives me is my profound desire for a positive impact on those I lead and the world around me. I relish on intellectual challenges - I find them captivating and stimulating, and I never want to stop learning - a new skill, a new trick or trade, a new practice...And as I continue my pursuit of growth & challenges, I am able to truly make the impact I believe is possible.I am always interested in learning from interacting with others, and happy to connect with like-minded individuals!
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Murfreesboro, Tennessee, United States
• Improve local relations and reduce incident rates by 18% by developing and implementing community engagement strategies• Enhance team efficiency and safety outcomes by facilitating emergency response protocols• Provide leadership for various law enforcement activities, including physical security, arrest procedures, and criminal investigations, leading to the writing of detailed incident reports
Smyrna, Tennessee, United States
• Achieved a 90% post-training evaluation success rate, enhancing field readiness and compliance by leading a training program for 40+ officer• Increased team cohesion and operational effectiveness by designing and conducting specialized workshops on conflict resolution and performance management• Provided HR consulting and organizational development services for employees
Tennessee, United States
• Ensured seamless support and 100% readiness in field operations by managing logistics and supply operations• Achieved projected profit & loss objectives through effective budget management techniques • Reduced operational expenses by over 30% annually by implementing cost-saving strategies
Nashville, Tn
Planned and implemented activities and programs that promote the social, emotional, and cognitive development of children and youth, including sports, arts, and educational activitiesProvided mentoring and coaching to children and youth, helping them develop self-esteem, resilience, and other social and emotional skillsEnsured the safety and well-being of children and youth, following established safety protocols and procedures
Nashville, Tennessee, United States
Provided comprehensive case management services to children and youth, including assessment, treatment planning, referral, and ongoing support.Contributed with interdisciplinary teams to develop individualized service plans and coordinated services with community resources to meet clients' needs.Advocated for children and youth within the child welfare system, ensuring their rights and best interests were upheld.Performed assessments to identify risk factors, protective factors, and service needs for children and families.Maintained accurate and up-to-date documentation of case progress, interventions, and outcomes.
Brentwood, Tennessee, United States
• Influenced policy decisions and enhanced legislative efficiency by analyzing and tracking 200+ legislative bills• Facilitated informed decision-making by preparing comprehensive reports and presentations for state senate committees• Demonstrated ability to recruit, motivate, and build cohesive volunteer teams for events
Other employees you can reach at murfreesborotn.gov. View company contacts for 250 employees →
Stephanie Ayres
Colleague at City Of MurfreesboroUnited States
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James Smith
Colleague at City Of MurfreesboroSmyrna, Tennessee, United States
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Lauren "Lp" Pearson
Colleague at City Of MurfreesboroMurfreesboro, Tennessee, United States
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Roman Hankins
Colleague at City Of MurfreesboroMurfreesboro, Tennessee, United States
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Timothy Jensen
Colleague at City Of MurfreesboroMurfreesboro, Tennessee, United States
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Raekwon Caslin
Colleague at City Of MurfreesboroMurfreesboro, Tennessee, United States
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Kasie C.
Colleague at City Of MurfreesboroChristiana, Tennessee, United States
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Greg Logan
Colleague at City Of MurfreesboroEagleville, Tennessee, United States
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John Dempsey
Colleague at City Of MurfreesboroMurfreesboro, Tennessee, United States
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Robert Boutiette
Colleague at City Of MurfreesboroNashville Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Christopher M. works for City Of Murfreesboro.
Christopher M. is listed as Customer Service Excellence | Corporate Security Specialist | Client Relationship Management | Risk Management | Strategic Operations Leadership at City Of Murfreesboro.
Christopher M. is based in Murfreesboro, Tennessee, United States while working with City Of Murfreesboro.
Christopher M. has worked for City Of Murfreesboro, Town Of Smyrna, Tennessee Army National Guard, State Of Tennessee, and Centerstone.
Christopher M.'s colleagues at City Of Murfreesboro include Stephanie Ayres, James Smith, Lauren "Lp" Pearson, Roman Hankins, and Timothy Jensen.
You can use AeroLeads to view verified contact signals for Christopher M. at City Of Murfreesboro, including work email, phone, and LinkedIn data when available.
Christopher M. holds Bachelor'S Degree, Sociology W/ Concentration In Criminal Justice And Criminology from University Of Tennessee, Knoxville.
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