Md. Rashedul Alam Email and Phone Number
Md. Rashedul Alam personal email
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As a senior operations professional with over 21 years’ of experience, I have worked within the manufacturing, Hospitality, Sales&Marketing, Training&Development, Customer service and Head Of Operations, within leading-edge organisations. I am highly qualified and skilled in change management,continuous improvement, Food&Beverage, operational improvement, Retail Business and QCD quality,cost, delivery.”
Pran-Rfl Group
View- Website:
- pranrflgroup.com
- Employees:
- 16779
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Deputy General Manager OperationsPran-Rfl GroupDhaka, Bd -
Deputy General Manager, OperationsPran-Rfl Group Jan 2023 - PresentDhaka, Bangladesh -
Assistant Vice President (Operations)Akhtar Group Aug 2022 - Dec 202266,Progoti Sarani , BaridharaTo Established and successfully Run Old Town White Coffee Within Bangladesh As a business head of Akhtar Foods. -
Head Of OperationsBfc (Best Fried Chicken) Jan 2021 - Aug 2022Dhaka, BangladeshProvide management to staff and leadership to the organization that aligns with the company’s business plan and overallstrategic vision.Assist executive team members in creating, growing and building a world class, industry leading organization.Drive company results from both an operational and financial perspective working closely with the CFO, CEO and otherkey executive team members.Partner with the CFO to achieve favorable financial results with respect to sales, profitability, cash flow, mergers andacquisitions, systems, reporting and controls.Set challenging and realistic goals for growth, performance and profitability.2Create effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.Provide accurate and timely reports outlining the operational condition of the company.Spearhead the development, communication and implementation of effective growth strategies and processes.Work closely with senior management team to create, implement and roll out plans for operational processes, internalinfrastructures, reporting systems and company policies all designed to foster growth, profitably and efficiencies within thecompany. Forge strategic partnerships and relationships with clients, vendors and all other professional business relationships.Foster a growth oriented, positive and encouraging environment while keeping employees and management accountableto company policies, procedures and guidelines. -
Hospitality SpecialistSelf Employed Oct 2019 - May 2021BangladeshAs a Specialist, I have to ensure standard of continuous quality improvement aremet and provides leadership for outstanding customer service at all levels of theorganization; define goals for future organizational performance and decide on thetasks and use of resources needed to attain them; communicates goals for employeesand organization; uses influence to motivate employees to achieve organizationalgoals. Possesses in-depth knowledge of their area of expertise and able to improveperformance by using analytical skills; demonstrates a commitment to deliversuperior quality customer service.Debt& Equity solutions is a financial agency. As a freelance Director of thecompany I look after the marketing of the company. We arrange to support clientwithProject FinancingUPAS LCRefinanceOBU FinancePrior proper documentation we ensure, Fund for client. Currently we have done fewgovernment project as well as few banks and countries one of the largest group ofcompany.
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Assistant General Manager( Olive Tree Foods Limited) (Concern Of Esquire Group)Cold Stone Creamery Sep 2017 - Sep 2019Tejgaon• Monitor and supervise all corporate and Restaurants key employees• Reviews financial reports and statements to understand property’s performance versus budget and expenses. Works to determine areas of concern and develops strategies to improve performance• Coaches and supports Restaurants team to effectively manage wages and controllable expenses. Strives to maintain profit margins without compromising guest or team member satisfaction• Manages costs within the restaurants and corporate, including supplies, utilities, food and beverage and labor expenses to within budgeted parameters, combining with sales/revenue acumen to deliver an efficient and profitable operation.• Ensures service, technical skills and other training occurs throughout the property to support successful daily operations.• Hires team members who demonstrate strong functional expertise, creativity and leadership to meet the business needs of the operation• Inspires and motivates teams to achieve operational excellence• Ensures policies are administered fairly and consistently and that team member performance is evaluated and recognized where appropriate• Ensures property meets franchise standards -
Former Head Of Training (Orion Restaurants Limited) Concern Of Orion Group)Krispy Kreme Dec 2016 - Jul 2017Orion House,• Developing People and Process• Building Sales• Driving Profit• Delivering WOW Guest Experience Other duties and responsibilities include:• Advising company leaders and executives on issues related to training and development, which are pertinent to the needs of the organization.• Advising managers as well as supervisors on how they can contribute to the training and development of their fellow personnel.• Identifying personnel and supervisors who are in need of additional training.• Working with third party consultants and professionals on how to improve in-house employee learning and teaching strategies.• Designing in-house materials and resources for employee development and education.• Developing a blended approach which integrates different learning modes, such as coaching, classroom instruction, online learning and action learning.• Implementing blended learning strategies and training sessions at a managerial level.• Managing the development of one or more training teams.• Managing the budget for the organization’s training processes -
Manager(Training& Development)(Puro Foods Limited) Concern Of Eon Group)Bb.Q Usa Aug 2013 - Dec 2016Dhaka, Bangladesh: As a Manager in Restaurant Operations I have to manage all 3 outletsDay-to-day activities, analyzing statistics and reading and writing reports. I also have to do a Lot of liaising with other team members, including interacting with managers of different Areas of the organization, present findings to stakeholders and higher management as well Other duties and responsibilities include:• Guest Service Excellence• Forecasting (Products, Sale etc)• Bench Planning • Managing Facilities and Equipment• Managing Team• Multi Outlet Operations• Food Handling Management• Strategic Marketing & Sales• Payroll/P&L Management• Profit & Growth Strategies• Restaurant & Kitchen Design• Cost Control & Analysis -
Trainer(Kfc)Transcom Foods Limited May 2010 - Aug 2013Key ResponsibilityCreate schedule for training classes, make a plan for entire year for training, updated training matrix, look after all the branches activities. Create leader. Focus all the training. Maintain employee records and have a clear understanding of HR policies. Orientation of new staff. Enable frequently field visit. Doing monthly food safety Audit, CER (CHAMPS Excellence Review Audit) TMTS Audit. Overall restaurant based Audit, prepare and make All log books, checklists and any updated information based on YUM Recruit, interview, and hire team members, take discipline action, motivate and train. Conduct various trainings/ workshops as per requirements. Conduct the training need assessment of the staffs. Prepare and conduct pre and post training assessments. Maintain all sorts of data, documents and records related to training and prepare monthly report. Arrange complete logistics support for training and maintain required logistics documentations.
Md. Rashedul Alam Skills
Frequently Asked Questions about Md. Rashedul Alam
What company does Md. Rashedul Alam work for?
Md. Rashedul Alam works for Pran-Rfl Group
What is Md. Rashedul Alam's role at the current company?
Md. Rashedul Alam's current role is Deputy General Manager Operations.
What is Md. Rashedul Alam's email address?
Md. Rashedul Alam's email address is ro****@****ail.com
What skills is Md. Rashedul Alam known for?
Md. Rashedul Alam has skills like Customer Service, Customer Satisfaction, Training, Team Leadership, Team Management, Leadership, Coaching, Operations Management, Process Improvement, Performance Management, Management, Microsoft Excel.
Who are Md. Rashedul Alam's colleagues?
Md. Rashedul Alam's colleagues are Sadman Akand, Md Kazimul Huq, Masud Rana Khan, Parvej Mosharaf, Mohimenul Karim Talukder Efti, Md Abdul Mannan, Md Juel Rana.
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