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Rashed Khan Email & Phone Number
Officer (Team Leader), Customer Service and Compliance Management
at
ABG Technologies Limited
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Officer (Team Leader), Customer Service and Compliance Management
Location
Dhaka, Bangladesh, Bangladesh
Company size
Who is Rashed Khan? Overview
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Quick answer
Rashed Khan is listed as Officer (Team Leader), Customer Service and Compliance Management at ABG Technologies Limited, a company with 39 employees, based in Dhaka, Bangladesh, Bangladesh. AeroLeads shows a matched LinkedIn profile for Rashed Khan.
Rashed Khan previously worked as Officer (Team Leader), Customer Service & Compliance Management at Abg Technologies Limited and Digital Service & e-KYC Management Officer at Bkash Limited. Rashed Khan holds Master Of Science - Ms, Applied Mathematics from Khulna University.
Company email context
Email format at ABG Technologies Limited
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ABG Technologies Limited
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Profile bio
About Rashed Khan
As a proactive Customer Service & Compliance professional with over 3 years of experience in the fintech and service industry, I excel at leading high-performing teams, ensuring regulatory compliance, and optimizing operational processes. In my current role at ABG Technologies Limited (Bashundhara Group), I lead customer service teams to deliver exceptional service while maintaining compliance with industry standards. My dedication to continuous improvement earned me the Best Service Award for 2024, recognizing my ability to enhance team performance and boost customer satisfaction.I am passionate about leveraging data-driven solutions to drive continuous improvement in customer service and compliance functions. Let’s connect if you are looking for a dynamic leader to elevate service quality and operational efficiency.
Current workplace
Rashed Khan's current company
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Abg Technologies Limited
Employees
39
AeroLeads page
4 roles
Rashed Khan work experience
A career timeline built from the work history available for this profile.
Officer (Team Leader), Customer Service & Compliance Management
Current- Led customer service teams to exceed performance targets, earning the Best Service Award for Q1 and Q2 of 2024.
- Developed and maintained comprehensive dashboards, enabling data-driven decision-making for management.
- Enhanced compliance workflows, ensuring strict alignment with internal policies and regulatory standards.
- Trained and mentored new hires, reducing onboarding time and improving team productivity.
- Prepared & updated the standard operating procedures (SOP) as well as the frequently asked questions (FAQ) to ensure CS team can provide service in accurate Process.
- Collaborate cross-functionally with product, IT, and operations teams to resolve complex customer issues.
Nov 2023 - Present
Digital Service & E-Kyc Management Officer
- Orchestrated partnerships with fintech leaders
- Integrating and delivering customer service solutions through managing customer queries, requests, and complaints.
- Executing all types of customer queries, requests, and complaints received through live chat.
- Prepared FAQ replies to customer queries, requests, and complaints.
Jan 2023 - Oct 2023
Customer Support Executive
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Build and maintain client relationships, providing tailored strategic solutions.
Jun 2021 - Dec 2022
4 education records
Rashed Khan education
Master Of Science - Ms, Applied Mathematics
Bachelor Of Science - Bs, Mathematics
Hsc, Science
Ssc, Science
H R H Prince Agakhan Secondary School
FAQ
Frequently asked questions about Rashed Khan
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What company does Rashed Khan work for?
Rashed Khan works for ABG Technologies Limited.
What is Rashed Khan's role at ABG Technologies Limited?
Rashed Khan is listed as Officer (Team Leader), Customer Service and Compliance Management at ABG Technologies Limited.
Where is Rashed Khan based?
Rashed Khan is based in Dhaka, Bangladesh, Bangladesh while working with ABG Technologies Limited.
What companies has Rashed Khan worked for?
Rashed Khan has worked for Abg Technologies Limited, Bkash Limited, and Image Research And Consultancy.
How can I contact Rashed Khan?
You can use AeroLeads to view verified contact signals for Rashed Khan at ABG Technologies Limited, including work email, phone, and LinkedIn data when available.
What schools did Rashed Khan attend?
Rashed Khan holds Master Of Science - Ms, Applied Mathematics from Khulna University.
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