Rishabh Kumar Email & Phone Number

Ontario, Canada

• Technical Support: Providing expert technical assistance to internal teams and external clients, troubleshooting hardware and software issues promptly and efficiently.
• System Administration: Managing and maintaining servers, networks, and infrastructure to ensure optimal performance, security, and reliability.
• Software Implementation: Leading the implementation and integration of new software solutions, including customization, testing, and user training.
• Cybersecurity: Implementing robust cybersecurity measures to safeguard data, networks, and systems against potential threats and vulnerabilities.
• IT Infrastructure Management: Overseeing the design, implementation, and maintenance of IT infrastructure, including hardware, software, and networking components.
• User Training and Support: Conducting training sessions and workshops to empower users with essential IT skills and knowledge, offering ongoing support and guidance as needed.

Ontario, Canada

• Analyzed sales data and inventory levels to identify trends and make data-driven recommendations to the merchandising team.
• Collaborated with vendors to negotiate pricing and ensure timely deliveries.
• Assisted in making purchasing decisions based on sales data and inventory needs.
• Created reports to summarize sales data, inventory levels, and other relevant information for the merchandising team.
• Assisted with the setup of product displays and coordinated promotional events.
• Defined and built a process for tracking the efficiency of our processes in order to identify opportunities for improvement and track success metrics.

Chandigarh, India

• Analyzed large datasets to identify trends, patterns, and insights using SQL, Python, and R.
• Developed and maintained reports and dashboards to monitor KPIs and provide insights to stakeholders.
• Worked closely with cross-functional teams to provide data-driven insights and recommendations.
• Conducted research and analysis to support business decisions and improve overall performance.
• Designed and implemented A/B tests to evaluate the effectiveness of various business strategies.
• Conducted ad-hoc analysis and special projects as needed.

Diploma, Electronics Engineering Technician

Bachelor'S Degree, Computer Science