Rashi Mathur Email & Phone Number

Gurugram, Hr, In

Mumbai, Maharashtra, India

1. Implemented Agile methodologies for all Reliance retail verticals, resulting in faster delivery cycles, effective resource utilization and improved team collaboration.2. On-boarding new team members, executing and managing the project effectively, engaging closely with customers, and end-users.3. Participated in establishing practices, templates, policies, tools (Azure DevOps) and partnerships to expand and mature these capabilities for the organization.4. Effective alignment with stakeholders to provide regular updates and managing expectations to ensure alignment with project goals.5. Status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.6. Involved in full project life cycle (from initiation to deployment) for several major and minor project initiatives.7. Achieved process and delivery automation through Azure, leading to positive and productive project deliveries.

Mumbai, Maharashtra

• Owning entire Product development cycle, collaborate between teams and assist engineering/development team in the translation of requirements into tangible product features.• Analysing business requirements/processes through document and workflow. Also analyse complex Integration like API, SAP, FTP and customized BOT. • Ensuring project delivery within agreed scope and timelines through Agile methodology. • Closely working with customer onboarding platforms, technical integration of Fintech products, web, and app- based products. • Responsible for planning and executing 3rd party integrations like Oracle, SAP, Informatics, and other ERP systems ( DB-MSSQL, HANA, MySQL, etc.) using APIs, FTP and ETL Tools• Ensuring successful onboarding of Key Accounts (500 cr plus turnover) for different products under Cygnet Tax technology domain and simultaneously managing 30+ key clients with their respective technical integration.• Getting up all possible reporting (Like PSR, MOM etc.). Conducting and steering team meetings, resolving issues. Ensuring smooth process for GST filing, E-invoicing process and E-waybill for PAN India clients.• Responsible for implementing an E-invoice project for the Kingdom of Saudi Arabia (KSA) client. • Performing UAT and Functional Testing. • Conducting workshops, webinars, demo, and POCs for potential clients, providing training to client and internal team members regularly with new enhancements in the product

Mumbai, Maharashtra, India

Mumbai Area, India

• Acquiring a thorough understanding of key client needs and requirements • Translating business requirements into product features • Design & implementation of marketing strategies to align with business goals • Provided clear direction to internal teams, setting expectations and due dates for deliverable • Organized and led kick-off and status meetings to communicate project expectations prior to project execution• Handle and resolve customer’s incidents/requests and queries• UAT or testing of client provide data for the further execution in go-live of project• Acting as a Single Point of contact for External Stakeholders (Client-side) such as SAP Leads, Tech & Infra Leads, Finance heads, CA, and Users for any assistance

Mumbai Area, India

• Prospect for potential new clients and turn this into increased business • Highly focus on reviewing client accounts and managing license subscription by using various tools (Report, User Record, Daily Feed) • Perform market research on competitive landscape and industry trends • Collaborate with cross-functional teams to improve customer service experience • Sole responsibility in managing content creation (Creating story flow with questionnaire for employee induction)• Responsible for meeting people and aligning our product to their employee training and induction needs• Provided learning solutions, sales capability strategies, adoption planning to enterprises who have learning and development need • Responsible for online and virtual training

Mumbai Area, India

• Work on multiple IT recruitment roles (contract to hire), CV shortlisting and screening • Analyse all customer requirements and develop solutions to complex problems and provide assistance to a variety of services • Ensure compliance to all management reporting requirements and monitor work according to company policies • Coordinate with operational staff and ensure all work according to customer requirement at multiple sites • Develop marketing strategies in coordination with marketing team• Single point of contact for the client stakeholder and global resources • Manages client expectation and provide risk identification and escalation pathways

Master’S Degree, International Business Management With Marketing

Bachelor Of Technology (Btech), Information Technology

Education record