Rashi Mathur Email & Phone Number

Mumbai, Maharashtra, India

1. Implemented Agile methodologies for all Reliance retail verticals, resulting in faster delivery cycles, effective resource utilization and improved team collaboration.2. On-boarding new team members, executing and managing the project effectively, engaging closely with customers, and end-users.3. Participated in establishing practices, templates.

Mumbai, Maharashtra

• Owning entire Product development cycle, collaborate between teams and assist engineering/development team in the translation of requirements into tangible product features.
• Analysing business requirements/processes through document and workflow. Also analyse complex Integration like API, SAP, FTP and customized BOT.
• Ensuring project delivery within agreed scope and timelines through Agile methodology.
• Closely working with customer onboarding platforms, technical integration of Fintech products, web, and app- based products.
• Responsible for planning and executing 3rd party integrations like Oracle, SAP, Informatics, and other ERP systems ( DB-MSSQL, HANA, MySQL, etc.) using APIs, FTP and ETL Tools
• Ensuring successful onboarding of Key Accounts (500 cr plus turnover) for different products under Cygnet Tax technology domain and simultaneously managing 30+ key clients with their respective technical integration.

Mumbai, Maharashtra, India

Mumbai Area, India

• Acquiring a thorough understanding of key client needs and requirements
• Translating business requirements into product features
• Design & implementation of marketing strategies to align with business goals
• Provided clear direction to internal teams, setting expectations and due dates for deliverable
• Organized and led kick-off and status meetings to communicate project expectations prior to project execution
• Handle and resolve customer’s incidents/requests and queries

Mumbai Area, India

• Prospect for potential new clients and turn this into increased business
• Highly focus on reviewing client accounts and managing license subscription by using various tools (Report, User Record, Daily Feed)
• Perform market research on competitive landscape and industry trends
• Collaborate with cross-functional teams to improve customer service experience
• Sole responsibility in managing content creation (Creating story flow with questionnaire for employee induction)
• Responsible for meeting people and aligning our product to their employee training and induction needs

Mumbai Area, India

• Work on multiple IT recruitment roles (contract to hire), CV shortlisting and screening
• Analyse all customer requirements and develop solutions to complex problems and provide assistance to a variety of services
• Ensure compliance to all management reporting requirements and monitor work according to company policies
• Coordinate with operational staff and ensure all work according to customer requirement at multiple sites
• Develop marketing strategies in coordination with marketing team
• Single point of contact for the client stakeholder and global resources

Master’S Degree, International Business Management With Marketing

Bachelor Of Technology (Btech), Information Technology

Education record