Headquartered in the Washington DC Metro Area, Cynet is a nationally certified and Minority Owned staffing company. Since its inception in 2010, Cynet today has a strength of over 500+ consultants nationally and continue to grow as one of the largest staffing companies in North America. We are experts in Staff Augmentation, Recruitment Process Outsourcing, and Workforce Management Solutions. Ranked as one of the Best Places to Work in 2017, Cynet is also recognized as a Fast 50, Future 50 and Fantastic 50 by Washington Business Journal and Virginia Chamber of Commerce. Our success and delivery has been built on the core pillars of knowledge, and creativity. Forbes rank Cynet as one among the Top 25 Companies Nationwide hiring in all 50 states with a Glassdoor Rating of 4.0 and above. Check out our FORBES mention here at http://goo.gl/qdv3qu Find out more about us at www.cynetsystems.com - a certified MBE by NMSDC, CPUC, USPAACC and SWaM (State of Virginia) Explore a career with us at http://jobs.cynetsystems.comFollow our Job Feed on TWITTER @ : http://twitter.com/cynetjobsLike, Subscribe to our FACEBOOK feed at https://www.facebook.com/cynetsystemsinc/Follow us here on LINKEDIN for updates, events and job openings https://www.linkedin.com/company/cynetcorp/Learn more about our reviews, interview process, latest jobs and trends on GLASSDOOR: https://www.glassdoor.com/Overview/Working-at-Cynet-Systems-EI_IE654628.11,24.htmIf you would like to be considered for a job opening pls send me an email with an updated resume at jobs@cynetsystems.com

 Operations Management: Streamlined processes, monitored KPIs, and ensured compliance with standards, enhancing efficiency and reducing costs. Project Planning and Execution: Developed and executed project plans, allocated resources, and managed stakeholder expectations, ensuring successful outcomes. Team Leadership: Led cross-functional teams, fostered collaboration, provided coaching, and promoted effective communication for enhanced performance. Risk Management: Identified and mitigated project and operational risks, conducted assessments, and implemented actions for minimizing impact. Quality Assurance: Implemented control measures, established standards, and led process improvement initiatives, ensuring continuous enhancement. Stakeholder Engagement: Fostered positive relationships, addressed concerns, and ensured alignment between project objectives and stakeholder interests. Transitions Management: Oversaw smooth project transitions, collaborated with stakeholders, and conducted assessments to minimize disruptions. Client Management: Established strong client relationships, addressed inquiries, and provided regular updates on project progress and milestones.

 Leadership and Team Development: Led a team of 16, fostering morale, coaching, and driving business metrics. Operational Excellence: Established and monitored production standards, resolving challenges promptly. Team Management: Prepared rosters, tracked attendance, and addressed escalated cases for effective team performance. Production Issue Resolution: Resolved production challenges urgently and deliberately to maintain workflow efficiency. Established and monitored production standards, ensuring strict adherence to policies. Process Improvement: Proactively identified opportunities, leading initiatives to enhance processes and performance. Quality Assurance: Implemented control measures, conducted audits, and upheld quality standards. Transitions Management: Orchestrated flawless transitions, collaborating closely with stakeholders, and meticulously assessing risks to ensure minimal disruption.

 Client Relationship Management: Fostered strong relationships with existing clientele, quantifying client requirements through close contact. New Client Acquisition: Successfully acquired new clients and assisted walk-in customers. Customer Support: Served as the primary point of contact for customers, addressing issues, queries, and requests. Task Assignment and Coordination: Assigned tasks to the Technician team for timely responses to customer/client queries and complaints. Data Management: Managed the customer database and service reports on the CRM service portal, including filing claims and preparing monthly reports for the firm.

 Geological Classification and Assessment: Classified maps based on geological information using SDMS & CTRIX-Innodata's Tool, assessing articles from clients such as GSA, GSL, REED Elsevier, SPWL, SPG & SEG. Geo-referencing and Geo-tagging: Executed Geo-referencing and Geo-tagging of Areas of Interest (AOI) on maps, creating shape files accordingly. Digitization and Meta-data Filling: Conducted digitization of various geological features on maps and filled Meta-data. Quality Control & Assurance: Involved in Quality Control and Assurance processes, making contentions, and preparing weekly reports for the company. Client Interaction: Dealt with clients regarding contradictory geological aspects of the maps, ensuring effective communication and conflict resolution.