Rashika Agarwal Email and Phone Number
I am a highly motivated MBA graduate with 3 years of experience in the banking sector, specializing in customer service, operational efficiency, and sales. Currently working at Ujjivan Small Finance Bank, I excel in managing customer interactions, converting leads into sales, and ensuring high levels of customer satisfaction. My expertise includes handling complex banking operations, including claim processing, transactions, compliance, and audits, while ensuring adherence to KYC and AML regulations.Throughout my career, I have consistently maintained excellent efficiency ratings in both operations and sales, earning multiple awards such as Best Service Quality Provider and Excellence Performance in regional and international events. I am skilled in CRM NEXT, FINACLE, and MS Office tools, with a strong ability to solve problems and resolve conflicts under pressure.Passionate about providing innovative solutions, I aim to continue contributing to organizational success through my business acumen, operational expertise, and customer-focused approach.
Ujjivan Small Finance Bank
View- Website:
- ujjivansfb.in
- Employees:
- 5327
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Customer Care RepresentativeUjjivan Small Finance Bank Oct 2021 - PresentKanpur, Uttar Pradesh, IndiaManaged customer interactions, providing excellent serviceand converting leads into sales.Reviewed and processed claim submissions, ensuringaccurate and timely payments while maintaining highcustomer satisfaction. Supervised client transactions, including deposits, withdrawals, transfers, loan payments, and accountopenings, ensuring error-free processing and FTNR control. Addressed customer complaints and queries, resolvingissues within defined turnaround times.Monitored GL movements, locker issuance/surrender, andensured audit and compliance adherence. Handled RTGS, transfers, demand drafts, and chequeclearing processes. Led branch audits while minimizing impact on day-to-dayoperations. And Ensured compliance with KYC and AMLregulations.
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Management InternVardhan Consulting Engineers Jul 2020 - Aug 2020 -
Management InternKutumb Aspirations Jun 2020 - Jul 2020
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InternRank Keywords Group May 2020 - Jun 2020India
Rashika Agarwal Skills
Rashika Agarwal Education Details
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Psit College Of ManagementBusiness/Commerce, General -
Christ Church P.G. College,Business/Commerce, General
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Dr. Soney Lal Patel Public School KanpurBusiness/Commerce, General
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Dr. Soney Lal Patel Senior Secondary SchoolHigh School Diploma
Frequently Asked Questions about Rashika Agarwal
What company does Rashika Agarwal work for?
Rashika Agarwal works for Ujjivan Small Finance Bank
What is Rashika Agarwal's role at the current company?
Rashika Agarwal's current role is Award- Winning Customer Care Representative | MBA in Finance & Marketing | Expertise in Operations, Compliance and Customer Satisfaction.
What schools did Rashika Agarwal attend?
Rashika Agarwal attended Psit College Of Management, Christ Church P.g. College,, Dr. Soney Lal Patel Public School Kanpur, Dr. Soney Lal Patel Senior Secondary School.
What skills is Rashika Agarwal known for?
Rashika Agarwal has skills like Communication, Interpersonal Communication, Digital Marketing, Google Analytics, Interpersonal Skills.
Who are Rashika Agarwal's colleagues?
Rashika Agarwal's colleagues are Swarnakamal Adhikary, Sandeep Narain Singh, Sharad Barale, Deepak Sharma, Kamal Panday, Keshav Beswal, Shek Husan.
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Rashika Agarwal
Consultant At National Monuments Authority, Ministry Of Culture, Government Of India Architect • Heritage Conservationist • Urban PlannerNew Delhi -
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1gmail.com -
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Rashika Agarwal
Mba 26’ Christ University | Account Management | Client Servicing | Building Brands | StrategistBengaluru
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