Rashmi Rajiv Naidu Email & Phone Number

Sydney, Nsw, Au

Greater Sydney Area

Experienced in managing customer correspondence and ensuring compliance across complex projects, I have successfully delivered critical communication materials, exit statements, and annual statements, during the migration of Policy Admin Systems to Resolution Life. My expertise in stakeholder and resource management, coupled with a strong focus on budget oversight, has consistently led to the successful execution of project goals. I excel in coordinating with cross-functional teams, resolving dependencies, and driving operational readiness, all while effectively tracking and achieving squad Objectives and Key Results (OKRs).Key Achievements:Delivered compliance-critical customer communications, ensuring timely and accurate distribution.Effectively managed stakeholder expectations, securing sign-offs and approvals for smooth project execution.Successfully planned and managed quarterly budgets, optimizing resource allocation and alignment with project goals.Proactively resolved dependencies through program syncs, improving project coordination.Streamlined operational readiness and approval processes with key teams, enhancing project support.Consistently tracked and achieved OKRs, driving performance and accountability within the squad.

Sydney, New South Wales, Australia

I successfully facilitated cross-squad coordination between AIA and RLA technology teams, ensuring smooth execution of Day 1 activities and driving continued project momentum. My role involved managing requirements, dependencies, and defect resolution, while also addressing Governance, Risk, and Compliance (GRC) incidents. I played a key role in improving communication flow, executing a successful transition, and ensuring effective knowledge transfer in line with Cyber and Legal guidelines.Key Achievements:Successfully executed Day 1 activities, setting the stage for Day 2 and maintaining project momentum.Enhanced communication and alignment between technology squads, improving project coordination.Managed and resolved defects, contributing to project stability and performance.Efficiently raised and managed GRC incidents, addressing governance and compliance issues promptly.Facilitated knowledge transfer, adhering to Cyber and Legal guidelines, improving compliance and operational efficiency.Effectively managed dependencies with downstream systems, ensuring a cohesive system environment.

Sydney, Australia

As an experienced project manager, I have successfully delivered end-to-end lifecycle management of complex programs, overseeing everything from scope definition to post-go-live support. My expertise lies in managing diverse stakeholders, including internal business teams and external vendors, while leading high-performing cross-functional teams using Agile practices. I have a strong track record of driving projects within budget and on schedule, consistently aligning with strategic business goals.Key Achievements:Digital Integrated Claim Payments System: Successfully integrated a digital claim payments system, enabling same-day pay outs with seamless three-way reconciliations between GL, banking, and claims systems.Regulatory reporting : Design and developed business critical , regulatory and compliance reports such as SPS 250, APRA and ASIC reports, Group IT reports and GL reporting.Underwriting Workflow Upgrade: Enhanced the underwriting workflow system, improving data capture and processing capabilities.Claims Management System Development: Led the uplift of the Claims Management System, including the creation of a digital reinsurance module for automated bordereaux processing.Legacy System Decommissioning: Spearheaded the decommissioning of legacy systems, replacing them with modern Angular-based applications and APIs for improved internal integration.Cloud Migration: Completed a successful migration of all applications to AWS, ensuring compliance with Group IT standards.Phone System Upgrade: Upgraded the company’s phone system to MS Teams, ensuring minimal disruption to business operations.Digital Portal Development: Designed and implemented a Sitecore-based digital portal, enhancing online customer interactions and aligning with the company's digital strategy.

Chatswood Australia

Graduate Certificate, Information Technology Project Management

Bachelor Of Engineering, Electronics And Communication

Secondary Education