Rashmita Pradhan Email and Phone Number

 Launched a product in the cloud to monitor profit and loss in exchange currency. Set up product vision and roadmap for the reports, settlement, and dispute modules. Feed requirements and product improvement proposals through the intake process, prioritize demands, and key initiatives, and manage end-to-end value stream delivery. Backlog prioritization, and requirement refinement with the team. Guided L1 and L2 support in terms of processes, workarounds, and prioritization.

 Single point of contact for customer escalations and issue prioritization. Managed the life cycle of code development, from planning to service pack release.  Tracking and analyzing product metrics and KPIs, providing insights and recommendations for product improvements. Defining business scenarios, product features, and prototypes based on customer needs.

 Setup test team, conceptualized and implemented formal test procedures and strategies.  Facilitated and contributed to the development of the in-house UI test automation tool.  As an appointed scrum master, successfully implemented SAFe Agile processes in Singapore Office and reduced the sprint duration from 5 weeks to 3 weeks.  Helped managing the product life cycle, from planning sprints to service pack release.  Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.), tracked and managed product backlog, burn-down metrics, velocity, and task break-down.

Prudential Insurance Solvency II: Requirement gathering and offshore transition. Automation feasibility analysis and conducting POC.Quantum Retail Inc  Ensured quality control and quality assurance by introduction of testing processes, standards, metrics collection, and best practices in distributed agile development model. Liaising with technical staff and management to ensure availability of all facilities and infrastructure, removing impediments. Successfully led the test team to validate and release new implementations for two major customers of QR.Cisco Inc.  Requirement gathering define scope, determine milestone deliverable.  Framework design and delivery of automation suite.

• Transitioned from the external vendor and initiated testing for the captive unit of Emerson process management unit. Successfully completed two cycles of regression testing of ORACLE APPLICATIONS 11i, Manufacturing and Finance modules, development of automation suite using BPT and conducting lad tests.• Reduced patch deployment verification cycle by 80% with the introduction of macro utility for data integrity checks.

American Honda Motors Data Centre Migration Co-ordinate with the data center migration team from IBM, developed schedule, managed validations of the application from new data center and communicated final cut-off/ catch-up plan for the CRM software solutions for dealer management systems, with no data loss and less downtime.General Motors Enterprise Quality Assurance Provided consulting services for functional and performance testing; worked as an onsite coordinator for an offshore team.

GE Health Care  Provide round the clock application support to GE Health Care, collaborated with multi-functional teams to develop a new tool to fix defects with a 12 hours turnaround time Trained and mentored new employees to increase their efficiency and productivity. Conducted pre and post-release regression testing of ORACLE APPLICATIONS 11i, Manufacturing and Supply chain modules, presented in go-no go decisions. Automated regression test suite using win-runner. Undertook process improvement initiatives by undertaking six sigma projects.