Service-minded – Create Solutions with the end user in mindLogical Workflow – How does my work affect my colleagues?Teamplayer – Better to spend 2 extra minutes on my task if it saves 5 minutes for colleaguesTargeted – If I fail at a task, I need to know where and why so I can learnOutgoing – I'm a very open person, and would say I'm easy to talk toDirect – I say it as it is and do what I say