Rassie Erasmus Email & Phone Number

Timaru, Canterbury, New Zealand

Canterbury, New Zealand

Ashburton, New Zealand

• Designing systems by analyzing survey reports, maps and aerial photography data
• Completing designs based on clients’ requirements and presenting written specifications, calculations and explanations where necessary
• Estimating quantities and cost of materials, equipment and labour to generate accurate and detailed quotations for clients using SWL’s preferred suppliers.

South Africa

• Supporting service delivery manager as technical team leader, providing second and third line support
• Managing, training and mentoring personnel
• Client liaison and service, providing feedback to customers on call status
• Responsible for change, problem and incident management to drive continual service improvements
• Communicating between customers, management and technical employees to build committed working relationships, improve service delivery and communication
• Overseeing and perusing service level agreements (SLA)

Anglo American Kumba Iron Ore Sishen, Kathu

• Providing support to service delivery manager as technical team leader, including providing second and third line support
• Overseeing, training and mentoring support staff
• Customer liaison and service, providing feedback to clients on call status
• Responsible for incident, change and problem management to drive continual service improvements
• Liaising between customers, technical staff and management to build unified working relationships, improve communication and service delivery
• Managing and monitoring service level agreements (SLA)

Anglo American Kumba Iron Ore Sishen, Kathu

• Supporting the service delivery manager as technical team leader, providing second and third line support
• Managing, training and mentoring support employees
• Client service and liaison, providing feedback to clients regarding call status
• Conducting problem, incident and change management to drive continual service improvements
• Communicating between clients, management and technical employees to develop committed working relationships, improve service delivery and communication
• Monitoring and overseeing service level agreements (SLA)

Kathu, South Africa

• Coordinate Computer Operations
• Actively supervise and instruct less experienced employees in all aspects of current and correct operational practice
• Delegate specific tasks and responsibilities to individuals as and when appropriate
• Configuration Management of all IT related hardware and software
• Install Hardware/Software
• Support Users

Kleinsee, South Africa

Support communications software on switches and routers and hardware. Support the communications infrastructure on LAN, and WAN level (including protocols such as TCP/IP) as they may evolve. Support other communications services including: Wireless technologies (WLAN and Wireless Bridges). Remove hardware no longer needed by De Beers Kleinzee which.

South Africa

Confer with Engineers to gain understanding of scope and requirements of a project. Utilize both manual drawing skills as well as computer based applications to prepare and assess Architectural Designs. Supervise the input / output of the Junior Draftsmen.

Worcester, South Africa

Worcester, South Africa

• Planning and implanting of copper (cat 5) cable, Fibre optic cable installation, splicing of fibre and installation of splice’s trays in cabinets.

New Zealand Certificate In Irrigation System Design (Level 5)., Irrigation System Design, Level 5

Autodesk Autocad Civil 3D Essentials 2010

Autodesk Autocad Revit Architecture Essentials 2010

Autodesk Autocad Revit Mep Essentials 2010

3Ds Max For Games - Module I

Multidiscipline Drawing Office Practice N5

General Drawings, pictorial drawings, mechanical drawings, Architectural drawings, structural steel detailing, Auto Cad & Mechanical.

Senior Certificate

Afrikaans, English, Mathematics, Physical Science, Technical drawing, Electrician-work

Electric Trade Theory N2