It Help Desk Manager
Current- Purchase, install and management of office computer & networking hardware and software- Staff IT on-boarding and off-boarding.- IT resources user account management (shared folders, email, IMs, apps, etc)- Troubleshooting technical IT & network problems (software, hardware) redmine ticketing tool- Project management: Digital Signaling broadcast solution for the office, ITAM, company softphone IVR- admin on premises baremetal W2019 SAP server + MS SQL DB- IT… Show more - Purchase, install and management of office computer & networking hardware and software- Staff IT on-boarding and off-boarding.- IT resources user account management (shared folders, email, IMs, apps, etc)- Troubleshooting technical IT & network problems (software, hardware) redmine ticketing tool- Project management: Digital Signaling broadcast solution for the office, ITAM, company softphone IVR- admin on premises baremetal W2019 SAP server + MS SQL DB- IT Devices hardware repairs- Microsoft Autopilot & intune PC provisioning enrollment and user management- Intune App packaging for company portal Show less