Rachel Sutherland

Rachel Sutherland Email and Phone Number

Operations Manager at Into the Wild Escapes @ Into The Wild Escapes
Rachel Sutherland's Location
Surry Hills, New South Wales, Australia, Australia
Rachel Sutherland's Contact Details

Rachel Sutherland work email

Rachel Sutherland personal email

n/a
About Rachel Sutherland

As Operations Manager at Into the Wild Escapes, I lead the property management, partner and customer support teams to build and host unforgettable re-wilding escapes in some of Australia's most beautiful secluded spaces. I have over 10 years experience in the travel industry, working as a Touring Product Manager and a Business Development Manager for leading travel companies such as Ignite Travel Group and TripADeal.Leading teams to excel in an ever-evolving industry, emphasising collaboration and growth mindset drivers, I am passionate about reintroducing people to the healing benefits of nature. I value an inclusive and accepting environment that celebrates diversity and differences, and I strive to create and market incredible travel experiences that exceed the expectations of customers.

Rachel Sutherland's Current Company Details
Into The Wild Escapes

Into The Wild Escapes

View
Operations Manager at Into the Wild Escapes
Website:
in2thewild.co
Employees:
7
Rachel Sutherland Work Experience Details
  • Into The Wild Escapes
    Operations Manager At Into The Wild Escapes
    Into The Wild Escapes Nov 2022 - Present
    Sydney, New South Wales, Australia
    Into the Wild Escapes aim to reintroduce people to the healing benefits of nature and provide experiences that genuinely enrich and have a long-lasting wellness impact. We promote a minimalist / low-consumption lifestyle powered by renewable technologies and eco-friendly / sustainable products.Rural communities have suffered through fires, floods, plagues and the urbanization trend. Our agri-tourism offering provides an alternate source of income and jobs.We support an inclusive accepting environment that celebrates diversity and differences.
  • Ignite Travel Group
    Touring Product Manager
    Ignite Travel Group Mar 2019 - Nov 2022
  • Tripadeal
    Business Development Manager
    Tripadeal Sep 2017 - Mar 2019
    Byron Bay
    Now a member of the outstanding Product Team at Tripadeal to create and market incredible travel packages. Working in partnership with land operators and key tourism brands across the globe, curating bucket list destinations and experiences for the Australian market. Utilising extensive sales, operations and strategy management skills, along with personal experiences travelling the globe.
  • Café Novella
    Set Up Project Manager And Café Manager
    Café Novella Nov 2015 - Dec 2016
    Byron Bay
    • Negotiated purchase, managed re-fit and opening of Café Novella in Byron Bay. Including budget management, recruitment and fit out team leadership.• Managed day-to-day success of beachfront café, open 7 days a week. Established staff rosters, management & training. Supplier, stock, inventory and accounts administration. Created accurate monthly and quarterly reporting. • Set exceptional customer service standards and oversaw advertising, including social media.
  • Totaltravel
    Head Of Sales & Operations
    Totaltravel Feb 2011 - Dec 2013
    Byron Bay
    ➢ Managed Sales, Sales Support and Content Teams: Worked with internal partners to develop business strategy guided by Yahoo!7 commercial goals. Set targets and incentive schemes. Improved reporting.➢ Led sales team to exceed revenue targets via client relationships, product packaging and pricing. Developed incentives, MBOs and KPIs to drive preferred behaviours.➢ Change management: Structural changes, integration with Yahoo!7 post acquisition. Nurtured sales team to deliver to new targets under refined reporting. Led Byron Bay staff through redundancies and downsizing while meeting wider business expectations. Refined work practices to increase productivity via individual and team goal setting, formalised feedback and mentoring.➢ Liaised with internal partners including finance and data teams to create rich data reporting to improve forecasting and target setting.➢ Recruited staff including team leaders.
  • Totaltravel.Com
    Client Services And Content Manager
    Totaltravel.Com Sep 2005 - Feb 2011
    Byron Bay
    ➢ Team handled inbound enquiries and client support for Australia’s largest online travel publisher. Cold calling new business, generated leads for sales team. Consistently met and exceeded sales targets. ➢ Managed targets and workflow for Content Producers team. ➢ Training, change management, evolved compensation schemes, worked with sales manager to develop products and pricing. ➢ Responsible for revenue collections. Created processes & reporting to improve cash flow via improved management of key accounts and SME clients.➢ Demonstrated high conflict resolution skills both internally and externally.

Rachel Sutherland Skills

Online Advertising Sem Digital Strategy Digital Marketing Affiliate Marketing Digital Media Social Media Marketing Online Marketing Conversion Optimization Web Analytics Email Marketing E Commerce Social Media Adventure Travel Seo Google Adwords Social Networking Seo Copywriting Online Sales Management Change Management Sales Operations Customer Service Management Operations Management Online Travel

Rachel Sutherland Education Details

  • University Of Otago
    University Of Otago

Frequently Asked Questions about Rachel Sutherland

What company does Rachel Sutherland work for?

Rachel Sutherland works for Into The Wild Escapes

What is Rachel Sutherland's role at the current company?

Rachel Sutherland's current role is Operations Manager at Into the Wild Escapes.

What is Rachel Sutherland's email address?

Rachel Sutherland's email address is su****@****o.co.uk

What schools did Rachel Sutherland attend?

Rachel Sutherland attended University Of Otago.

What skills is Rachel Sutherland known for?

Rachel Sutherland has skills like Online Advertising, Sem, Digital Strategy, Digital Marketing, Affiliate Marketing, Digital Media, Social Media Marketing, Online Marketing, Conversion Optimization, Web Analytics, Email Marketing, E Commerce.

Who are Rachel Sutherland's colleagues?

Rachel Sutherland's colleagues are Cassandra Rodeo, Natasha Weir, Emma Taylor, Catrina Kong, Arno Raffin-Bernier, Caitlin Martin, Renee Kidd.

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