Ratnesh Singh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

1. Building TimePay, a TPAP which serves customers for Bill Payments, P2P and P2M Payments2. Adding E-Commerce and Investment Products to the Portfolio3. Aim to bring TimePay as Country's Top-10 TPAP in terms of Volumes, SRs and Active Base

Bengaluru, Karnataka, India

1.Led a team of Developers and Designers to build Food-Pass and Vouchers, that added to additional 30L monthly revenue channel, improved stickiness and improved AOV by 35%, and grew Organic transaction from 13% to 89%2.Built entire GA eventing architecture, helping us track all funnels and giving us insights for enhancements at all stages of user journeys. Feature helped me build the cart flow, helping us reduce bounce rate from 85% to 70%3. Ran multiple experiments on sales, features, checkout conversion and launched mandates, multiple PGs, Card led offers for growth funnels

Bengaluru, Karnataka, India

1. Led a team of flutter developers to build an App and onboard Influencers, Athletes, Sports stores for one stop solution on all sporting needs, earning 30L in first month and 70% MOM growth2. Playbaddy App got 30K downloads within 6 months- 30% Organic. Multiple Offer and User experiments helped improve LTV by 30% and help us cap marketing budgets on areas like Onboardings and events.

Gurgaon, Haryana

Revamping entire UPI including product strategy, UI/UX, features involved, and GTM strategy for Indusmobile app.Defining next sprints, product prioritization, backlogs, BRDs and wireframing for Indusmobile application. I am also working on redefining the app which includes customer orientation and navigation.

Noida Area, India

Lead Loyalty platform for Paytm and building loyalty apps for other enterprise businesses. Focusing on customer retention and engagement, gratification and redemption, and communication channeling.Product lead for HRMS which caters to 27K employees and building sub modules within HRMS to make this a standalone business contributor for Paytm. Product generated 90L annual revenue post launch.

Bonn Area, Germany

Worked directly with Strategy and Innovation VP on research projects related to forecasting analytics, supply chain risk management, revenue management, customer acquisition and retention, and paper publish such as servitizationManaged a portfolio of 22 Energy customers such as Boeing, Shell, BP, Caterpillar, etc in studying in detail about their business verticals, supply chain opportunities, future projects, hub and spoke channels, and process optimization.Prepared several slide decks on projects such as digital twins, factory of the future, future of AI in operations, Robotics case study and built opportunities in SCM efficiency for DHL and its partner customers.Project Manager for augmented reality glass, dimensioning drone, and wheel conveyor belt for SCM efficiency

Hyderabad Area, India

Conducted several Partner interviews to improve business market share and seek opportunities in attractive markets.Managed technical team of web and mobile applications connecting Deloitte businesses with external stakeholders and partners; achieved customer retention rate over 90% and customer acquisition 30% higher quarterly in first year of joining.

• Worked on CRM(salesforce) applications serving Shell Houston and a giant steel maker Aleris Ohio.• Mentored a team of four associates to build a complex application for Houston Rig Inventory that after deployment increased lubricant sales by 35% in USA.• Built Employee Sales form that used navigation and pie charts using report builder that showed percentage sales and revenue per day for Aleris Workforce.• The sales form improved workforce satisfaction and thus increased workforce productivity by 15%. The application constantly monitors the amount of workload per fleet per day.• Mentored a team of 6 Associates in Preparing test cases and User guides for theClients that saved 100-120 hours of unproductive calls.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Organised events for Start ups at Accelerate HHL. Currently managing Finance for Energy Club.Focus: Corporate.

Bachelor'S Degree, Mechanical Engineering, 8.1/10(Top 20%)

Activities and Societies: Part of Camber Racing club for Mechanical Engineers.A Mechanical Engineer with focus on designing tools such.

Science, 8.6/10