Raul Borja Email and Phone Number
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-experienced hospitality worker committed to customer satisfaction. Enthusiastic, energetic professional with exceptional communication skills. Highly experienced and knowledgeable with hospitality hotel business . Also have management skills. In this business for over five years. Knowledge in Hilton OnQ. -Worked (Hotel Ballast Tapestry Collection by Hilton) for 5 and half years aside with Executive Housekeeper Manager as his “Assistant” knowledge on management hotel, QA Hilton , oversee more than 30 employees ,oversees housekeeping department, laundry also oversee 270 rooms . Bilingual too. Passed QA Hilton in cleanliness with an 96. -Worked for 1 and half year as Assistant Director of Housekeeping at Embassy Suites by Hilton Wilmington Riverfront, oversee more then 20 employees, oversees laundry , also oversee 180 suite rooms. In charge of Lost and found. Passed Hilton QA with 96 each year.
Mckibbon Hospitality
View- Website:
- mckibbon.com
- Employees:
- 358
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Flight AttendantDelta Airlines / Endeavor Air Feb 2022 - PresentEndeavor Air (Delta Airlines) Flight Attendant
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Dual Front Desk AgentMckibbon Hospitality Jun 2024 - PresentWilmington, North Carolina, United StatesTru by Hilton Wilmington and Hotel Lela Tapestry Collection by Hilton -
Assistant Director Of HousekeepingEmbassy Suites Jul 2020 - Nov 2021Wilmington, North Carolina, United StatesAssistant Director Of Housekeeping at Embassy Suites by Hilton Wilmington RiverfrontSupervise the housekeeping departmentTake over when Director of Housekeeper leaves or other Room Inspectors.Handles guest complaints concerning housekeeping service orrefers problem to management.Communicate with Engineering and Front Desk department with radio.Notifies maintenance of any needed repairs in all guest rooms andpublic spaceInspects all vacant ready rooms at the beginning of the day forcondition and possible occupancyHelp guests and employees in every way possible when calledupon and does it willingly and pleasantlyLists and itemizes lost and found items. Returns items to guests inaccordance with the hotel’s standardsReports and delivers valuables found to the General Manager’sofficeInspects all rooms after they have been cleaned to ensure that all hotel policies and standards have been metApproves rooms for occupancy and ensures room is 100% prior to placing it into the systemOpen the department and closing the department.Call back guest on Lost and Found items. inform we have not there items.Check Due out roomsEnsured all 186 guest rooms were cleaned properly and up to hotel standardsAssist in interviewing, hiring, training, team member disputes, administering disciplinary procedures and -up to terminating employeesAssign Deep clean project workResolve guest complaints.Resolve problems with employees -
Room InspectorHilton Wilmington Riverside Mar 2017 - Jul 2020Wilmington, North CarolinaRelieves in the absence of Executive HousekeeperOpen and Close Department as Scheduled Inspect guest rooms, public areas, & heart of the hotel for cleanliness Update room statuses in the computer Maintain supply and linen inventories Maintains security of keys Handles all calls regarding lost and found itemsHandles Lost & Found items. Collects and inserts into Lost & Found System daily Assist with training, motivating, coaching, counseling, & the discipline of housekeeping associates Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.Ensured all 273 guest rooms were cleaned properly and up to hotel standardsAssist in interviewing, hiring, training, team member disputes, administering disciplinary procedures and up to terminating employeesDeep clean project workYearly reviews for all employees -
HousemanHilton Wilmington Riverside Mar 2015 - Feb 2017Wilmington, North Carolina AreaGet the trash from outside, pool and inside the rooms. Pool Attendee. Take the dirty sheets and towels in the laundry. Take needs to customers . Clean restrooms and lobby when needed. Room Inspector when asked Check room if VR. Call guest about Lost and Found items. Deliver towels or anything guest needs.Member of the Blue Energy Committee . -
Room InspectorRaleigh Marriott Crabtree Valley Feb 2017 - Mar 2017Raleigh, North CarolinaSupervisor -
Garden AssociateOld Courthouse Nursery Llc Jun 2014 - Jan 2015Warsaw, North CarolinaPlot plants. Water the plants. Grow the plants. Clean the green houses. Move plants around. Put plants in an specific temperature. -
Truck WasherNash Johnson & Sons Farms, Inc. Jun 2013 - Aug 2013Rose Hill, North CarolinaCleaned the interior and exterior of the trucks. Made sure the truck was clear of debris. -
Poultry ProcessorNash Johnson & Sons Farms, Inc. Jun 2012 - Aug 2012Rose Hill, North CarolinaTake care of Turkey farm
Raul Borja Skills
Raul Borja Education Details
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With Honors -
Hospitality & Tourism Management -
Hilton University
Frequently Asked Questions about Raul Borja
What company does Raul Borja work for?
Raul Borja works for Mckibbon Hospitality
What is Raul Borja's role at the current company?
Raul Borja's current role is Airline Flight Attendant / Dual Front desk Agent at Hilton.
What is Raul Borja's email address?
Raul Borja's email address is ra****@****tes.com
What is Raul Borja's direct phone number?
Raul Borja's direct phone number is +191038*****
What schools did Raul Borja attend?
Raul Borja attended Cape Fear Community College, James Kenan High School, Florida Atlantic University, Hilton University.
What skills is Raul Borja known for?
Raul Borja has skills like Customer Service, Microsoft Office, Mathematics.
Who are Raul Borja's colleagues?
Raul Borja's colleagues are Michael Lawrence, Blanca Rocio Moron Medina, Danelle Dillard, Linda Lutz, Elya Paolillo, Carolyn Upshaw, Jeromi Quincy.
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Raul Borja Santos
Boston, Ma -
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