Interaction with B2B/B2C client portfolio, data consolidation and analysis, opening and monitoring of service requests, follow-up on maintenance and warranty claims. Support for measurement equipment for occupational hygiene and workplace safety, correlating with IT, engineering, production, and commercial departments.

Customer service and business generation specialist.- Highlighted in the distribution of banking products at Banco Santander, with a focus on sales of payroll and personal loans, capitalization, insurance, among others.- As a pillar in the retail operation, I have had internal leadership experiences.- Work model based on delivering high-performance results, with effectiveness and assertiveness.- Due to high conversion rates in business, I have been recognized as Sales Elite.- I worked as a financial consultant for the middle and high-income segments, operating with the Special and Van Gogh segments.- Recognition for selling +400 banking products per month.- High NPS (Net Promoter Score).- Humanization in relations between clients and employees, working as a Customer Experience and Business Specialist.

Support for photovoltaic panel installations, driver with CNH B.