LatAm & Europe Business Development. Experience in Commercial and General Management Transformation for more than 15 years in regional positions, leading multinational companies, 4 Telco start-ups and leadership of strategic processes of innovation and transformation in Mobile & Fixed Portability, CX, Sales and Commercial Operations as Credit & Collections, exceeding NPS, Churn, Collections goals with high impact in profitability. Studies in CX in Kellogg, Digital Tx in Univesitat Catalunya and Innovation in Burgundy School France.
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Director ComercialAbai PerúPeru -
Presidente Del Comité De Experiencia Al Cliente Ecommerce De CapeceCapece - Cámara Peruana De Comercio Electrónico Aug 2023 - Apr 2024Lima, Perú -
Chief Commercial Officer (Cco)Fortel Customer Experience & Bpo Jan 2023 - Dec 2023Lima, Perú -
CeoCx Solutions Latam Jul 2021 - Jan 2023Lima, Perú -
General ManagerFortel Customer Experience & Bpo Jun 2018 - May 2021Lima -
Business Development & Digital Customer Experience DirectorFortel Customer Experience & Bpo May 2016 - Jun 2018Lima -
Customer Promise Manager, High & Mid Market Corporate Fixed &Mobile ServicesTelefónica Jan 2013 - Dec 2014Lima, Perú -
Customer Experience Manager Consumer And B2B Fixed And Mobile ServicesTelefónica Jan 2009 - Dec 2012 -
Crm & Strategic Planning For Business And Consumer Mobile Services ManagerTelefónica Aug 2007 - Oct 2009 -
General ManagerConvergia Peru Feb 2006 - Jul 2007 -
Customer Service Director For LatinamericaConvergia May 2002 - Jul 2007 -
B2B Sales Division ManagerTim Oct 2000 - Sep 2001 -
Indirect Sales Distribution Channel ManagerNextel Del Perú S.A. Jan 2000 - Sep 2000 -
Customer Satisfaction ManagerNextel Del Perú S.A. Jan 1998 - Jan 2000 -
Customer Satisfaction ManagerMotorola Solutions Mar 1997 - Jan 1998 -
Ejecutivo De CuentaCosapi 1992 - 1994
Raúl L. Skills
Raúl L. Education Details
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Especialización -
Creative Mindset & Entrepreneurial Leadership -
Postgrado -
Executive Programs -
Licentiate Degree -
Camara De Comercio De LimaEspecialización
Frequently Asked Questions about Raúl L.
What company does Raúl L. work for?
Raúl L. works for Abai Perú
What is Raúl L.'s role at the current company?
Raúl L.'s current role is Director Comercial.
What schools did Raúl L. attend?
Raúl L. attended Maastricht School Of Management, Utec - Universidad De Ingeniería Y Tecnología, Burgundy School Of Business - Bsb, Universitat Politècnica De Catalunya, Northwestern University - Kellogg School Of Management, Pontificia Universidad Católica Del Perú, Universidad De Lima, Camara De Comercio De Lima.
What skills is Raúl L. known for?
Raúl L. has skills like Leadership, Customer Experience, Estrategia, Estrategia Empresarial, Venta Directa, Start Ups, Estrategia De Mercadotecnia, Negotiation, Team Leadership, Strategy, Sales Management, Microsoft Office.
Who are Raúl L.'s colleagues?
Raúl L.'s colleagues are Carlos Fernández, Fagner Soares, Mariana Amaral, Harlem Moussolo Rondo, Paola Marin, Antonino Emanuele Piccolo, Angelica Figueroa.
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Raul L. V.
Lima Metropolitan Area
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