Special Education Bus Monitor/ Substitute Dispatcher
Lewisville, Texas, United States
• Made sure that children remain safely seated while the bus is in motion• Understood and followed written and oral instructions • Scheduled and dispatched drivers/vehicles• Followed basic principles of early childhood development and establishing good relationships with the children, the bus driver, the parents, and other staff• Assisted with the operation and coordination of the bus fleet, equipment and student transportation services• Collaborated with management to modify daily routes to accommodate the needs of customers• Act as a communication liaison through the phone/radio and answer incoming phone calls from drivers and the client• Cultivated strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes• Monitored any route changes or road construction issues and worked with drivers to establish timely pick-ups/drop-offs• Reported all accidents to the client in a timely manner