Raven Li Email & Phone Number

Chicago, Illinois, Us

• Designs, implementations and maintains the global career development and onboarding programs to support career growth, workforce retention, and talent development.• Aligns the global career development and onboarding strategy with the wider business and HR strategy.• Manages the development of different tools, resources, and trainings to empower employees to drive their careers and managers to support their team’s career growth• Support onboarding customization by developing onboarding content for sub-business functions/job families while also enhancing the onboarding platform to support the expansion.• Revamped the onboarding survey to track onboarding success metrics across three critical periods: Week 1, Month 1, and Month 3• Partner with global leaders and comms partners to design and launch first ever One JLL Onboarding Video• Host regular feedback sessions to create and update business line specific onboarding playlists.• Enhance onboarding reporting to provide deeper analytical insight for the HR team and managers to continue driving program optimization and engagement. • Continue change management efforts to enmesh all remaining local onboarding programs into the enterprise onboarding program to centralize learning and share program benefits.• Developed a global onboarding buddy program embedded into the onboarding platform to streamline the manager assignment experience and support buddies in their own journey.• Created a socialization plan and training materials to educate HR and hiring managers on the value of the buddy program.• Launched first ever global Career Week learning program to support a One JLL approach to career development, including senior leadership panels.• Launched the Open to Opportunities program to support internal mobility, including design sessions, global trainings, updates to all Career Development collateral, and comms plan.

Chicago, Illinois, Us

• Scaled the onboarding program I created for JLL Technologies to launch the first ever enterprise wide onboarding program at JLL, which reduced new hire attrition by 6% annually • Created and executed the global onboarding implementation strategy for 25K+ annual new hires, across 80 countries, six business lines and 14 sub-functions.• Works closely with design and engineering teams as a product owner to create an onboarding platform built for scale.• Led a team of 90+ cross functional SME’s in a matrix organization to create a global onboarding platform, live onboarding sessions, dynamic onboarding playlists, and onboarding surveys • Managed product launches by working with comms teams, leadership, and HR team to socialize and prepare the business for rollout.• Received a 98% success rate from 6,159 new employees leveraging the new onboarding platform, within six months of launch.• Established regular program review cycle to optimize the new hire onboarding experience for employees’ long-term career success.• Created Onboarding Dashboard reflecting onboarding success metrics to implements necessary changes for continuous improvement.• Develops and upskills the broader talent team on the onboarding product.

Chicago, Il, Us

• Led a team of 40+ cross functional SME’s in a matrix organization to develop global onboarding content and resources to support new hires across 80+ countries.• Received a 98% success rate based on onboarding product feedback survey with 1,602 unique site visitors in a 9-month timeframe.• Conducted user interviews to gain a deep understanding of current experience to identify gaps and generate new ideas that improve the employee experience and drive growth• Developed onboarding product strategies from the early stages of the initial program concept and pivoted to an annual roadmap for outlining growth opportunities within the full onboarding space.• Translated onboarding product strategies into detailed requirements and designed prototypes• Scoped and prioritized activities based on business and employee impact.• Worked closely with design and development teams to deliver optimal onboarding product experiences and resources.• Evaluated change management socialization plan to ensure it was consistent with the overall Talent strategy and that the message is effectively conveyed to the business.• Adapted project roadmap to changes in business requirements.

San Francisco, Ca, Us

1. Provide project management support in order to plan, track, communicate, and ensure on time implementation of key HR programs.2. Work closely with the Legal Department and the Senior HR Leadership to ensure compliance with company policy and employment law when drafting and creating new company forms.3. Provide administrative support to the Subsidiary HR leaders in regard to employee relations documentation and process management.4. Partner with Subsidiary HRBPs and HR Generalists in administering and implementing enterprise wide HR policies and procedures, people programs and processes 5. Provide administrative support on day-to-day enterprise wide employee relations issues related to but not limited to leave of absences, time and attendance, PIPs, etc.6. System and content owner for company HR websites. Manage and oversee security, and user friendly layout so that employees, managers, and HR team members can easily access forms, templates, policies, user guides, and HR announcements.7. Subject Matter Expert for the company’s 401(K) Plan 8. Maintains and audits employee records for 3,000+ employees to maintain data accuracy and to ensure compliance with federal and state requirements 9. Manage the onboarding system and workflows for 700 new hires annually 10. Conduct the onboarding and orientation for all corporate new hires and assist corporate hiring managers with preparing for their new hire.11. Assist with the roll-out of new or updated HR systems/processes and policies to meet business needs and legal compliance.

San Francisco, Ca, Us

As Corporate HR Generalist my primary duties revolve around onboarding new employees, funding the company 401(k) plan, conducting regular 401(K) audits and compliance testing, and supporting our HR Business Partners and HR Generalists in the U.S. and Canadian branches. I also work with the Director of Employee Relations and the Wilbur Ellis legal team to maintain the fair and equal treatment of all employees in accordance with company policy.

San Francisco, Ca, Us

• Developed the US HR department, including payroll, benefits programs, employee policies, and performance management.• Evaluated and implemented payroll providers to manage payroll and PTO balances.• Maintained payroll records • Resolved payroll discrepancies• Initiated the benefits program and administered various employee benefit programs• Managed the annual health benefits enrollment process, including the evaluation and implementation of new benefits packages.• Educated employees on the annual benefits enrollment process with 100% participation.• Managed benefit deductions, reconciled invoices, and resolved discrepancies.• Evaluated implemented performance management software • Oversaw the annual 360 performance reviews.• Distribute employee stock option grants using Carta (formerly eShares)• Conducted new hire orientation for all newly hired US employees.• Created and maintained all HR documentation such as employee handbook, PIPs, and offer letters.• Managed employee relations issues to address behavioral and performance concerns, as needed

Menlo Park, Ca, Us

As a recruiter at Robert Half Legal in San Francisco I connect with eligible candidates in the Bay Area and assist them with building their legal career. In order to successfully assist candidates I develop and execute recruiting plans by networking through industry contacts, networking with the local university program directors, and networking with my colleagues at Robert Half. I also coordinate and implement local college recruiting initiatives to help assist recent graduates obtain entry level positions in the legal field. Other daily responsibilities include basic administrative/clerical duties as well as recordkeeping for the candidates and clients I work with in order to function efficiently.

I received training to transition from my position as legal secretary to head bookkeeper. As Head Bookkeeper, I was responsible for client invoices and billing, reconciling accounts, remitting funds to clients, handling consumer refunds, overseeing the bookkeeping department's payment intake process, managing company funds, processing payroll and handling financial audits. I worked closely with my bookkeeping team on a daily basis and was the point of contact for clients regarding any financial inquiries.

While working with Holloway & Moxley, LLP I was responsible for filing garnishments and domestications for the state of Alabama. I was also a public notary for the state of Alabama and notarized documents as needed. I used an internal database, CT Term, to manage account files and communicate with the office attorneys and other legal secretaries.

Washington, Dc, Us

My daily responsibilities while working at the U.S. Attorney's Office consisted of assisting the paralegals with filing, copying, bate stamping, scanning large projects, and delivering documents. I also assisted the U.S. Attorney's from the Criminal, Civil, and Bankruptcy departments with overflow from large projects and small assignments when needed. I was also responsible for covering for our receptionist whenever needed. As receptionist I greeted clients, lawyers, and affiliates of the U.S. attorney's office, conducted written and verbal correspondence, answered inquiries, handled inbound phone calls, and helping set up for meetings/client visits.