Ravi Kumar Email & Phone Number

As a seasoned Client Success Manager with over 8 years of experience across client management, service operations, and business development, I am passionate about driving customer satisfaction and delivering measurable outcomes. Currently, at BarRaiser, I lead efforts to transform the way companies hire top technical talent through our AI-powered recruitment solutions. My expertise lies in building strong, long-lasting client relationships, providing data-driven insights, and optimizing recruitment processes to help businesses scale efficiently.With prior experience at RIVIGO and Magicpin, I’ve honed my skills in partner management, process improvement, and client advocacy. Whether it’s helping clients meet critical hiring goals, resolving complex service challenges, or improving customer satisfaction (CSAT), my approach is focused on understanding the client's needs and delivering tailored solutions.Key Highlights of My Career:BarRaiser: As a Client Success Manager, I’ve been instrumental in onboarding and retaining key accounts, collaborating with internal teams to deliver customized hiring solutions, and ensuring a seamless experience for our clients.RIVIGO: Managed high-priority client accounts, leading productivity improvements, capacity planning, and end-to-end resolution of service queries, contributing to increased customer satisfaction.Magicpin: Spearheaded business development efforts, onboarded over 30 merchants in less than two months, and handled account management for more than 50+ merchants.I hold an MBA with a dual specialization in Marketing and HR, which has empowered me to bring a strategic, data-informed approach to my client success roles.