Ravi Shankar is a Manager - Product Development at ServiceNow. He possess expertise in manual testing, test cases, defect tracking, test planning, requirements analysis and 54 more skills. He is proficient in English and Hindi. Colleagues describe him as "During my tenure at BMC I had pleasure collaborating with Ravi Shankar and he leads by example. He is a great communicator and has strong leadership skills to lead scaled customer focused engineering teams. He has great ability to handle multiple customer escalations at the same time and is aware of technical details of each escalation. He comprehends technologies very well and can participate in technical discussions often proposing simple yet effective solutions to complex problems. He always keeps the team motivated and knows how to push projects to successful completion. I’m delighted I had the chance to work with Ravi." and "I worked with Ravi at BMC. He is a good QA and could catch tricky bugs. His understanding of requirements, use cases, functional flows is commendable. Along with technical skills, he also has soft skills which would take him to high-level leadership roles."