Ravi Bejoy S Email & Phone Number

• Electronically submit votes that are taken by our agents, by means of auditing and accuracy
• I also listen to calls from our front-line agents to ensure that they are providing the best service and advising information that is accurate to the definite management proxies then scoring the call based on our.
• I also assist with the Client Care Reps during peak season to ensure that their call handle time is managed.

• Handles multichannel communication with stakeholders which includes but is not limited to inbound, outbound, email, etc
• Engage and develop in campaign trainings
• Document all call information according to the standard operating procedures, thus gathering and reporting intelligence as required

• Provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader
• Serves as the internal primary point of contact between the customer and the AutoTrader for specific customer related issues
• Work very closely with other roles within the business including the Outside / Inside Account Managers, Account Directors, Online Sales Consultants and also Sales Management within the sales organization regarding.

Toronto, Ontario, Canada

• Provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader
• Serves as the internal primary point of contact between the customer and the AutoTrader for specific customer related issues
• Work very closely with other roles within the business including the Outside / Inside Account Managers, Account Directors, Online Sales Consultants and also Sales Management within the sales organization regarding.

Halton Hills, Ontario, Canada

• Leads the team in meeting and exceeding sales plan. Drives high unit velocity through an impeccably presented sales floor and outstanding customer service.
• Recruit, Train, Teach and Coach Staff. Supports the Store Manager in leading outstanding people processes, team development and ensures an amazing applicant and employee experience.
• Acts like an owner, assisting the Store Manager in leading strong operational processes and routines that minimize shrink and drive profitability.… Show more
• Acts like an owner, assisting the Store Manager in leading strong operational processes and routines that minimize shrink and drive profitability. Understands and insists on a clean, pretty store and a team that.

Mississauga, Ontario, Canada

• Oversee all orders moving through the E-commerce system ensuring high levels of service to consumers at all times.
• Ensure all concerns & complaints are dealt with in wholesale and the retail within Canada. Working with the District Managers, Retail Staff to fix or rectify the issues.

Mississauga, Ontario, Canada

• Interact with customer and suppliers by telephone to provide information in response to inquiries about products and services as well as to handle and resolve complaints and escalations.
• Resolve customer service or billing complaints by performing activites such as exchanging merchandise, refunding money or adjusting bills

Mississauga, ON

• Responsible for checking for fraudulent bookings made online or with Reservation Agents
• Completing proper procedures when dealing with bookings with customers as well as suppliers and follow up accordingly

Mississauga, ON

• Responsible for assuring payments are received by clients as well as suppliers such as Sunwing, Nolitours, Air Canada etc. And sending out the invoice to the clients
• Responsible for making sure Web Agents have properly processed payments and booked the correct products for clients

Toronto, Canada Area

• Responsible for booking and quoting packages, flights, car rentals and train tickets
• Using Sabre to book and confirm reservations in a call centre type of environment, while dealing with escalated calls

Brampton, Ontario

• Responsible for activating cell phones with Rogers, Bell and Telus
• Responsible for meeting monthly goals in terms of activations and sales
• Responsible for inventory and shrinkage reports
• Completing store operational requirements by scheduling and managing employee hours; following up on work results.

Toronto, Canada Area

• Worked with Zeus Reservation System to review and check clients booking
• Responsible for creating accounts on Zeus for interested clients or participants
• Made Account Receivable calls to clients with outstanding balances
• While working in destination made sure that expectations of clients were met and solved any issues
• Responsible for finding companies that were willing to partner up and promote with Breakaway Tours
• Create annual forms to keep supply inventory up to date

Brampton, Ontario

• Was responsible for selling tickets to customers, while delivering exceptional customer service, other duties as assigned