Senior Quality Assurance Auditor
Current• Developed and implemented OCS Supplier Corrective Action Request (SCAR) schema in collaboration with business stakeholders• Lead the OCS SCAR program implementation and communications with OCS vendors • Developed and lead OCS remote audit program in response to COVID pandemic• Ensured the finished products shipped to the OCS from LPs met both the OCS and Health Canada standards/regulations through the execution of periodic reassessment audits at the OCS and reinforcing OCS requirements by educating the OCS vendor base on OCS requirements. In doing so I consistently ensured the quality and safety of the product shipped to OCS customers• Assisted in the preparation of reports for stakeholders regarding complaints/recalls/non-conformances, and aided in the identification of quality trends to be reviewed, investigated, or actioned• Established and cultivated strategic relationships with OCS suppliers by acting as a facilitator and liaison for all business concerns from vendors such as product call queries and quality related issues• Assisted in the collection and provision of data to Insights team for Quality Metrics