Ravikumar Ramalingam Email & Phone Number

Teaneck, New Jersey, Us

Working as Salesforce CPQ and Billing Revenue cloud ,CPQ Admin and QA1.Validate custom SFDC help desk ticketing system for two teams, including sales and engineering2.Validate managed all custom fields, validations, workflows, objects and relationships, permissions, dashboards and reporting, sales processes, campaigns, record types, and applications3.Testing an internal Force.com application to help sales reps quickly generate DocuSign-able quotes. Signed document data is automatically compiled into a purchase contract data.4.Quote ,Pricing and Product rules 5. Renewals and Amendments for clients6. Quote to cash, Lead to Cash7. Payment ,Invoice ,GL Integrating wit ERP system like Oracle net suite8. Integration with Heroku using Heroku Connect, Salesforce connect and Rest API

Teaneck, New Jersey, Us

Worked as Test data Management analystWorked in selenium web driver,Maven,Cucumber,GIT,Jenkins,JIRAHave good idea on Automation frameworks

Teaneck, New Jersey, Us

Projects Handled :1) CMS Audit Remediation 2) QNXT- Annual Enrollment Program3) Administrative simplification -277 RFAI X12 EDI Transactions HIPAA 5010Accomplishment: Cigna Healthspring sanctions got lifted by thorough testing and business can able to regain new annual enrollment .CHS manual processing of 277RFAI doesnot provide huge cost savings.By automating through EDI transactions there is considerable increase in dollar savings and accuracy of processingTools and Product Knowledge: TFS,QNXT , Access Management RSA Aveska ,CCMS, EZ-CAP,HIPAA ,X12 EDI, 277,275,837 and 834 Transaction sets, TeraData, Optum,Microsoft Test Manager,FACETS,QTPPractice: Appeals and Grievances, Special Needs plans (SNP-MOC),Coverage Determination,Organization Determination, Medicare,HPSM,Medicaid,Behavioral Health,CAHPS,Claims AdjudicationMethodology-Agile• Involved in Detailed Project Analysis and Effort Estimation for each project by reviewing the Business Requirement Documents.• Involved in design Automation framework for QNXT to increase claim adjudication• Created Test Strategy, Test Scenario,Testcase and helped Team Member to understand the scope of the project.• Attended Scrum Meeting with Team, Developers and Management regarding the open action items.• Conducted End to End Testing• Handled QC for defect tracking from opening defects to close defects using TFS• Involved in preparation of Test Dashboard and managed the whole team efforts.• Involved in preparation of Test Summary Report at the End of the Project and make the GO NO GO decision closely by working with Business and technical Team.• Involved in preparation of Test Data by executing SQL queries to verify proper insertion, deletion and update using MS-SQL and Teradata• Involved in preparation of Requirement Traceability Matrix (RTM) to map Requirement and Test Cases.• Creating the KT (Knowledge Transition) documents for the newly joined Team Members

Teaneck, New Jersey, Us

Projects Handled: ASO Billing ,Oracle Revenue Management and Billing (ORMB)Accomplishment: AFBS to RMB migration testing provide Anthem on the increased flexibility to billing customers and saves considerable maintenance operational costs with the existing inhouse toolResponsibility:• Collaborate with QA manager to define and create overall Test strategy/plan and ensures that it is being achieved• Effort Estimation.• Participate requirements gathering for testing, kick-off/handshake meeting with Business and Risk Stakeholders to perform testing and resolve issues• Help plan the creation of UAT test plans and approvals• Work with Enterprise Infrastructure and development teams to define test environments for all applications involved in end-to-end testing• Plan and conduct UAT Entry/Exit meetings• Coordinate application teams with other interfacing applications to perform testing and resolve issues• Coordinate application teams in the creation, maintenance and execution of test cases • Involve in Project deliverables artifacts• Preparation of Test Summary Report and Weekly Status Report for Onsite and Offshore team.• Identify issues and prepare execution metrics reports• Coordinate and manage the successful completion of UAT for different business units• Escalate testing defect, problems, and issues to Project Manager and Sr. Test Manager for timely resolution• Defect Management and QA Test Status Reporting• Ensure requirements traceability to test cases and test results• Participate in the development of post UAT defect remediation action plans• Involve in identify project risks, dependencies and provide alternatives yielding reduced risk• Responsible for testing signoff before release/code goes into production

Teaneck, New Jersey, Us

Project Handled: Enterprise Decision serviceTools Used : DOORS,HP-ALMEDS is internal system of Freddie system which helps in decision making and assisting financial institution to provide mortgage loans to customers which is accessed by selling systems.Responsibilities:QA activity includes Testing business rules which helps to deliver accurate results if the customer is eligibile to buy home loans .

Teaneck, New Jersey, Us

Project Handled:Keybank Credit Card ImplementationKeybank stamps ImplementationAccomplishment: Tested different modules from Account origination ,Maintenance and reports,Since Keybank itself branded there card from third party service Elan financial now keybank save 725$ million and approximately 400K customer were grouped now under Keybank own system.Roles:Tested the credit card transaction using TYSYS TS2 if the member are createdTested various modules like G/L, Journals,Account Receivables,PayableCo-ordinate team of 5 members at offsiteParticipate in Daily stand meeting

Teaneck, New Jersey, Us

QA testing wit Automation tools like WinRunnerLoad testing with Performance testing tools like load RunnerFunctional testing

Southborough, Ma, Us

Chennai, In

Mumbai, Maharashtra, In