Ravinder Panesar Email & Phone Number

London, England, United Kingdom

- Co-founded a Sunday league football team that grew to 25 players and won one league title generating over £2000 in sponsorships.- Managed all aspects of the team's operations, including recruitment, scheduling, budgeting, and equipment management, resulting in a 30% decrease in expenses.- Developed and maintained positive relationships with players, sponsors, and other stakeholders.Created and implemented effective communication strategies, resulting in a 100% attendance… Show more - Co-founded a Sunday league football team that grew to 25 players and won one league title generating over £2000 in sponsorships.- Managed all aspects of the team's operations, including recruitment, scheduling, budgeting, and equipment management, resulting in a 30% decrease in expenses.- Developed and maintained positive relationships with players, sponsors, and other stakeholders.Created and implemented effective communication strategies, resulting in a 100% attendance rate for games and training sessions.- Demonstrated strong organisational and time management skills by coordinating the team's activities with my personal and professional commitments.- Maintained accurate financial records and created annual budgets, resulting in a 10% reduction in expenses and ensuring the team remained financially sustainable.- Acted as a spokesperson for the team in negotiations with sponsors and other stakeholders, resulting in a 25% increase in sponsorship revenue and ensuring long-term financial stability. Show less

London, England, United Kingdom

- Supervised a team of 20 customer service representatives, resulting in a 20% increase in customer satisfaction scores within the first 6 months. - Established customer complaint response strategies, providing rapid and effective problem solving to ensure customer satisfaction.- Managed a busy customer service desk, serving over 300 customers per day and resolving complex queries and complaints in a timely and efficient manner, resulting in a 95% customer satisfaction… Show more - Supervised a team of 20 customer service representatives, resulting in a 20% increase in customer satisfaction scores within the first 6 months. - Established customer complaint response strategies, providing rapid and effective problem solving to ensure customer satisfaction.- Managed a busy customer service desk, serving over 300 customers per day and resolving complex queries and complaints in a timely and efficient manner, resulting in a 95% customer satisfaction rating.- Collaborated with store management and other departments to improve store processes and procedures, resulting in a 10% increase in efficiency and productivity.- Awarded "Employee of the Year" in 2022 by my manager for outstanding performance and contribution to the business.- Maintained accurate records of team performance and created weekly reports, which were presented to senior management, highlighting areas of improvement and success, resulting in a 10% increase in the team's overall performance rating. Show less

London, England, United Kingdom

• Scheduling deliveries to ensure they are delivered in an efficient manner.• Being quick and efficient when delivering the parcels.

London, United Kingdom

Bachelor'S Degree, International Economics And Trade, Upper Second Class

International Baccalaureate Diploma Programme, 33/45