Ravin Kumar Email and Phone Number
Ravin Kumar is a Customer Support Manager at Oceaneering Grayloc Connection Systems Sdn Bhd at Oceaneering. They possess expertise in oil/gas, gas turbines, turbomachinery, power generation, power plants and 11 more skills. They is proficient in French.
Oceaneering
View- Website:
- oceaneering.com
- Employees:
- 10632
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Customer Support ManagerOceaneering Aug 2021 - PresentShah Alam- Attend higher roles & responsibility to lead the sales for Asia Pacific, India & Middle East.- Involve in company Local Management Team (LMT) for Environmental process & procedures.- Involve with the company ISO committee in implementing & maintaining ISO 9001 process & procedures- Appointed as one of the company's internal & external auditor.- Other roles as previous.- Clients include: PETRONAS, ExxonMobil, Shell, Thai Oil, CPOC, OCIM, CNOC, Larsen & Toubro, Qatar Petroleum, ADNOC, NOC. -
Customer Support LeadOceaneering Sep 2017 - Jul 2021Shah Alam- Handling the entire sales spectrum including establishing new clients and building relationships with existing clients and prepare quotations. - Assisting various customers in terms of technical and commercial support on Grayloc Products such as clamp connectors, compact flanges, closure systems, and remote connectors around Asia Pacific, India, and Middle East day-to-day operation basis. - Ensuring the clients’ orders are processed and shipped on schedule as per the requirements. - Liaise with Operations, Engineering and Accounts regarding any issues to do with client order and queries.- Clients include: PETRONAS, ExxonMobil, Shell, Thai Oil, CPOC, OCIM, CNOC, Larsen & Toubro, Qatar Petroleum, ADNOC, NOC -
Customer Service EngineerDeleum Aug 2013 - Aug 2017Bangsar- Attached to Turboservices Sdn Bhd, a joint venture between Solar Turbines International Company and Deleum Services Sdn Bhd, providing Gas Turbine Total Life Cycle Support for Aftermarket Services such as Gas Turbine Overhaul/Exchange & Up-Rate Programs, Package Refurbishment & Control Retrofit, Field Service Representatives and Technical Training. - Assist various oil & gas customer's in terms of technical and commercial support mainly on Solar Turbines packages around Malaysia especially on exchange program under LTSA and day-to-day operation basis.- Support the project manager in technical commercial coordination on new equipment projects.- Coordinate and conduct various project functions and activities such as project retrofits.- Coordinate and manage in Gas Turbine build, test and disassembly for the clients in Desoto, Texas and Senawang, Negeri Sembilan.- Responsible in initial preparation and arrangement in taking possession for project, construction, installation and commissioning.- Monitoring and managing the Field Service Representative at site to suit the activities to be carried out.- Conduct Quarterly Meeting with the customers per LTSA KPI, work as a focal point in all engineering activities and interface with the client.- Ensuring all the project deliverables is met.- Lead, coordinate, set-up and troubleshoot on the implementation of Enterprise Resource Planning (ERP) to integrate internal and external business process across all business functions (i.e. finance/accounting, sales & service and CRM).- Work as a focal point in negotiation, clarification and preparation of the LTSA between the company and the clients.- Clients include: PETRONAS Carigali Sdn Bhd (PCSB), Sabah Shell Petroleum Company (SSPC), Malaysian Deepwater Production Contractors (MDPC), Kebabangan Petroleum Operating Company (KPOC) & Carigali-PTTEPI Operating Company (CPOC) -
Sales EngineerDeleum Jul 2012 - Jul 2013Bangsar- Attached to Deleum Services Sdn Bhd.- Identifying new sales opportunity on Power & Machinery products and solutions; specializing in Solar Turbines International Company (Gas Turbines), Duco Ltd. (Umbilical Systems), Single Buoy Mooring B.V. (subsea Mooring Systems), and Seaway Heavy Lifting B.V. (Offshore Transport & Installation).- Handle the entire sales spectrum including establishing new clients and building relationships with existing clients and prepare tender bid documents.- Proper handover on documentation and information of project secured to After Market team upon order received.- Co-ordinate all technical support related matters with Customer Account and act as an Account Manager/focal point.- Clients include: PETRONAS, Talisman Malaysia Limited, EMEPMI, SapuraKencana Petroleum, Shell & Murphy Oil -
Service EngineerRicoh (Malaysia) Sdn Bhd May 2012 - Jun 2012Shah Alam- Provide field operations support to customers in accordance to with the terms of the customer contract and Service Level Agreements (SLA).- Responsible to setup, repair, service and maintain clients’ photocopy and printer machines and networks- Carry out troubleshooting and enabling hardware and software at Customers’ premises to the highest standards.- Responsible in setting up new machines and conducting pre-delivery inspection prior to installation at Customers’ premises.- Write accurate professional reports on technical issues and interfacing with all involved functions.- Report and escalate all observed incidents, irregularities that occur through proper operational escalation points. -
Sales & Marketing EngineerAviindos (M) Sdn Bhd Dec 2011 - May 2012Cheras- Promoting wireless telecommunication products to new customers.- Promoting the company as a well established Test and Measurement solutions provider to Asia Pacific.- Supporting existing customers with good after sales support in various industry.- Expanding out customer base for products and solutions. -
Trainee EngineerSony Emcs (Malaysia) Sdn Bhd Mar 2011 - May 2011Bandar Baru Bangi- Assigned to DTS (Design Technical Solutions) department.- Task: i. Support engineer for setup new jig at production line. ii. Support engineer during new model introduction. iii. Trouble shooting jig breakdown which have 3 operation that are Writing Software, Circuit Board Adjustment (CBA) and Final Adjustment (FA). iv. Doing board testing under Printed Writing Board (PWB) from several suppliers before Sony picks the right board to use in production line.
Ravin Kumar Skills
Ravin Kumar Education Details
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Electrical -
Sekolah Menengah Kebangsaan Rantau PetronasScience -
Sekolah Menengah Sains Dungun
Frequently Asked Questions about Ravin Kumar
What company does Ravin Kumar work for?
Ravin Kumar works for Oceaneering
What is Ravin Kumar's role at the current company?
Ravin Kumar's current role is Customer Support Manager at Oceaneering Grayloc Connection Systems Sdn Bhd.
What schools did Ravin Kumar attend?
Ravin Kumar attended Multimedia University, Sekolah Menengah Kebangsaan Rantau Petronas, Sekolah Menengah Sains Dungun.
What skills is Ravin Kumar known for?
Ravin Kumar has skills like Oil/gas, Gas Turbines, Turbomachinery, Power Generation, Power Plants, Automation, Microsoft Office, Proposal Writing, Petroleum Engineering, Epc, Tcoo, Account Management.
Who are Ravin Kumar's colleagues?
Ravin Kumar's colleagues are Lucas Salgado, William Robertson, Ajith Ranjan B, Brian Hopkins, Donovan Jackson, Adelina Luis, Craig Martin.
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Ravin Kumar
Sime Industrial | Ex Mgtc | Msc Holder | 2 International & 2 National Awards Recipient | Sime Darby Bursary ScholarFederal Territory Of Kuala Lumpur, Malaysia
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