Sr. Director Of Engineering, Enterprise Applications
CurrentDriving the implementation of Enterprise applications for customer experience and go to market for Blackline.
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Ravi Sharma is listed as Director of Engineering at Blackline at BlackLine, a company with 501 employees, based in San Ramon, California, United States. AeroLeads shows a matched LinkedIn profile for Ravi Sharma.
Ravi Sharma previously worked as Sr. Director of Engineering, Enterprise Applications at Blackline and Director, Enterprise Applications, Product Management & Engineering at Coinbase. Ravi Sharma holds Design Thinking Bootcamp, Business Administration And Management, Problem Solving, Design Thinking from Stanford University.
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I am a self-motivated leader and entrepreneur with over 20 years of progressive technology and leadership experience across business application and collaboration services ( Salesforce, zoom/telepresence, xactly etc). My passion is to create unique, effective integrated consumer experiences to improve productivity of sales and support agents. By leveraging cloud and collaboration technologies to harness the power of social networks resulting in brand advocacy and new sales opportunities.Within the enterprise, I have extensive experience creating a strategy for deploying, cloud, mobility, automation and collaboration technologies for increased productivity. Partnering with Marketing, Sales, Operations, and Business Development organizations to deploy effective solutions that improve the company bottom line.Professional accomplishments:• Global deployment of Saleforce for Uber Eats, Uber Freight, U4B for 3k sales agents resulting in productivity enchantments of $1.5M per yr.• Launched Genesys for Uber Eats and Uber Freight, Saving $1M per yr.• Launched digital engagement – in progress. Anticipated sales engagement increase of 20%.• Redesigned AV conf room and special space standards for new Uber campus. Campus go live in 2020. Pictures available on request. ( encourage you to visit campus)• Keynote speaker at Zoomtopia 2018- Creative conference room designs. Experienced presenter at large venues.• Launched the new cisco video collaboration portfolio for cisco deployment. Created the mobility and collaboration users experience strategy for the largest videoconference deployment at Cisco Systems Inc. Included Cisco TelePresence systems. Total 200K systems + Helped save $2+ B in travel cost in 5 years.• Presented Cisco IT video collaboration strategy at Cisco Live in 2014 (http://www.ciscolive.com/global). • Led business architecture and marketing solutions for Cisco TelePresence solutions. This included Health Presence, Large videoconference room solutions, Active Collaboration Rooms, Personal/Desktop units, mobile video solutions etc.• Founded Vendo Systems Inc. This green app helps merchants display time based localized promotions.• Founding member of Droptec LLC. chrome based email client.
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Woodland Hills, CA, US
Driving the implementation of Enterprise applications for customer experience and go to market for Blackline.
Remote First, US
Director, Enterprise applicationsLeading a team of 60 + Engineers, Product and program managers and solutions architects. Driving the evolution of productivity of customer experience team leading applications like Agent Cockpit, Salesforce, Help center, Chatbots and AI tools etc. Key successes:Implementation of a custom single pane of glass application for.
San Francisco, California, US
Director IT, Biz Apps UberEats.Responsible for leading the global transformation of Uber Eats employee productivity by implementing tools, integrations and automation with as Salesforce, Gladly, Genesys, Geopointe, Groove, docusign, Marketo etc. Launched UberEats sales ops process: Global by default, localization by exceptionDrove solutions to enhance.
San Francisco, California, US
Leading the rollout of cloud based contact center for 53 countries (includes 10 VOIP restricted countries), 800+ cities servicing 8k agents from 5 lines of business ( Rides, Eats, U4B, NEMO and Freight ) handling 70M customer support calls /yr. ROI: This project will save Uber $21M/yr.Leading the global AV standards across 800 Uber offices. These new.
San Jose, CA, US
Responsible for leading the experience and implementation of web, IM and cloud collaboration strategy at Cisco.
San Jose, CA, US
San Jose, CA, US
Creating value case for video conferencing for cisco on cisco. Conducted Customer EBC for customer to help evaluate the value case for video deployments.Created a value case dashboard that proved a powerful tool for sales and executives and customers to showcase value for video usage.
San Jose, CA, US
Responsible for delivering the service configurator, advance services pricing tool for the cisco commerce program.
San Jose, CA, US
Lead the creation of metadata framework to tag and create and assemble content based on metadata tags. This would allow centralized assembly and management of cisco.com content.
Other employees you can reach at blackline.com. View company contacts for 501 employees →
Tamara Underwood
Colleague at BlacklineTacoma, Washington, United States, United States
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Hilary O'Brien
Colleague at BlacklinePaso Robles, California, United States, United States
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Colin Labran-Boyd
Colleague at BlacklineLos Angeles, California, United States, United States
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Mandeep Krishna
Colleague at BlacklineBengaluru, Karnataka, India, India
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Bhavdeep Singh
Colleague at BlacklineBrentwood, California, United States, United States
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James D. Meacham, Ccep-I, Crisc, Ccep, Grcp
Colleague at BlacklineLong Beach, California, United States, United States
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Andrew Lane
Colleague at BlacklineLos Angeles, California, United States, United States
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Albert Lai
Colleague at BlacklineBromley, England, United Kingdom, United Kingdom
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Michael Matuzak
Colleague at BlacklineSimi Valley, California, United States, United States
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Pedro Quintero
Colleague at BlacklineWinter Springs, Florida, United States, United States
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Quick answers generated from the profile data available on this page.
Ravi Sharma works for BlackLine.
Ravi Sharma is listed as Director of Engineering at Blackline at BlackLine.
Ravi Sharma is based in San Ramon, California, United States while working with BlackLine.
Ravi Sharma has worked for Blackline, Coinbase, Uber, and Cisco.
Ravi Sharma's colleagues at BlackLine include Tamara Underwood, Hilary O'Brien, Colin Labran-Boyd, Mandeep Krishna, and Bhavdeep Singh.
You can use AeroLeads to view verified contact signals for Ravi Sharma at BlackLine, including work email, phone, and LinkedIn data when available.
Ravi Sharma holds Design Thinking Bootcamp, Business Administration And Management, Problem Solving, Design Thinking from Stanford University.
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