Ravi Venkatesam

Ravi Venkatesam Email and Phone Number

Founder @ OnTrac
Ravi Venkatesam's Location
Bengaluru, Karnataka, India, India
Ravi Venkatesam's Contact Details

Ravi Venkatesam work email

Ravi Venkatesam personal email

n/a
About Ravi Venkatesam

Do your employees think you are a BPO company, or a Digital company? Most companies are transforming themselves using digital technologies. Therefore, improving employees' Digital IQ is fast becoming an imperative. Our new training program on Robotic Process Automation Fundamentals helps BPO/BPM employees truly understand what RPA is all about, and gives them confidence to identify opportunities for further automation. Give your employees advantage going Digital with RPA Fundamentals. More info here : http://www.iamontrac.com/rpafundamentals.html-----------------------------I am an entrepreneur and a co-founder of two global technology businesses including one of the first venture funded Indian web startups.I am currently involved with two initiatives:a. OnTrac, is an award winning company that provides consulting services, training and software in Operations Management for the BPO industry. Through our services, our clients benefit from improved productivity, quality, customer satisfaction and lower attrition. We have over 100 clients such as Accenture, HSBC, WNS, American Express, Infosys, IBM etc. and have clients in 8 countries including India, Philippines, China, Sri Lanka, Singapore, Malaysia and Canada. b. The Foundation School started in 2009 and has three branches. Our objective is to instill in children, the intellectual capacity to become independent thinkers and creative individuals. Our curriculum is child centric and moves at a comfortable pace, giving children time for discovery by themselves. We believe in making learning "hand on" and helping the child learn through experiences.

Ravi Venkatesam's Current Company Details
OnTrac

Ontrac

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Founder
Ravi Venkatesam Work Experience Details
  • Ontrac
    Ceo
    Ontrac Mar 2004 - Present
    Bangalore, Karnataka, In
    Check out our awesome simulation program to help improve your BPO Operations managers' Operational and Financial acumen athttp://www.iamontrac.com/truenorth.html------------------------------------------------------------------------OnTrac is an award winning company that provides software, training and consulting services in the area of Operations Management. We work with over 100 companies in 8 countries. Simply put, we help our clients improve operational metrics such as productivity, quality, csat, retention etc. in our own unique way. It involves focusing on operations management practices, rather than the business process itself. Since our founding in 2004, we have worked with over 100 companies such as HSBS, GE, Money, American Express, JP Morgan, Dell, IBM, Deutsche Bank, Bank of America, Barclays, Accenture etc. and have clients in 8 countries including India, Philippines, China, Canada etc. We have offices in India and Philippines. We have worked with our clients on multiple domains including areas such as banking, insurance, HR, Technology processes etc. on both voice and back office processes. We have a 100% client referral rate.
  • The Foundation School India
    Founder
    The Foundation School India Mar 2009 - Present
    I am the cofounder of a great set of schools called the "The Foundation School". Our objective is to ensure that our students develop the intellectual capacity to be independent thinkers, become creative individuals and be able to appreciate diverse subject from arts to engineering.
  • 24/7 Customer
    Vice President Operations
    24/7 Customer 2002 - 2004
    San Jose, California, Us
    Ran operations for the Technical Support Practice at company which included numerous outsourced IT related processes from large US/UK based companies. I was responsible to onboarding new processes and ensuring that existing processes exceeded the client's delivery expectations in terms of key metrics.
  • Atesto Technologies
    Vp Operations
    Atesto Technologies Mar 2000 - Nov 2002
    Atesto Technologies offered Automated Web Testing services, which was one of the first of its kind in the world at that time. Its products allowed users to test web applications on the internet through an easy-to-use web interface. Applications could be load tested by generating virtual users from different geographical locations, bandwidths, internet carriers etc. In my role as VP Operations, I was responsible for setting up and maintaining a worldwide infrastructure of servers. This involved interfacing with service providers in various countries for hosting and provisioning, acquisition of hardware and running a 24/7 network operating center. Atesto was acquired by Infovista, a Paris based network performance improvement solutions company.
  • Arzoo
    Director
    Arzoo 1998 - 1999
    Mumbai, Maharashtra, In
    Responsible for software development activities relating to the products and services being developed at the company.
  • Infosys Technologies Ltd
    Sr. Systems Analyst
    Infosys Technologies Ltd 1993 - 1995
    Bangalore, Karnataka, In
    Created, tested and deployed several software modules relating to fixed assets management, budget and control etc.
  • Tata Steel
    Software Engineer
    Tata Steel Jun 1992 - Jun 1993
    Mumbai, Maharashtra, In
    Worked on developing software applications for the IBM Mainframe. Later, was in the database administration group.

Ravi Venkatesam Skills

Outsourcing Operations Management Bpo Team Management Consulting Program Management Project Management Business Development Performance Management Crm Training Management Management Consulting Process Improvement Offshoring Leadership Start Ups Operational Excellence Team Building Employee Engagement Business Process Outsourcing Call Centers Customer Experience Vendor Management Business Process Workforce Management Mergers And Acquisitions Business Process Improvement Business Planning Call Center Six Sigma Talent Acquisition Business Transformation Business Analysis Service Delivery

Ravi Venkatesam Education Details

  • Indian Institute Of Management Bangalore
    Indian Institute Of Management Bangalore
    Pdgm
  • Indian Institute Of Technology, Kharagpur
    Indian Institute Of Technology, Kharagpur
    Bachelor Of Architecture
  • Army Public School Bangalore
    Army Public School Bangalore
    Science

Frequently Asked Questions about Ravi Venkatesam

What company does Ravi Venkatesam work for?

Ravi Venkatesam works for Ontrac

What is Ravi Venkatesam's role at the current company?

Ravi Venkatesam's current role is Founder.

What is Ravi Venkatesam's email address?

Ravi Venkatesam's email address is ra****@****rac.com

What schools did Ravi Venkatesam attend?

Ravi Venkatesam attended Indian Institute Of Management Bangalore, Indian Institute Of Technology, Kharagpur, Army Public School Bangalore.

What are some of Ravi Venkatesam's interests?

Ravi Venkatesam has interest in Social Services, Children, Civil Rights And Social Action, Education, Science And Technology, Human Rights, Animal Welfare.

What skills is Ravi Venkatesam known for?

Ravi Venkatesam has skills like Outsourcing, Operations Management, Bpo, Team Management, Consulting, Program Management, Project Management, Business Development, Performance Management, Crm, Training, Management.

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