Ontrac

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OnTrac is an award winning company that helps BPO/BPM companies improve operational performance. We do this through our operations management training, consulting and software products/services. We work with over 100 companies in 8 countries. Simply put, we help our clients improve operational metrics such as productivity, quality, csat, retention etc. in our own unique way. It involves focusing on operations management practices, rather than the business process itself. During the last decade, since our founding, we have worked with over 100 companies such as HSBC, GE, Money, American Express, JP Morgan, Dell, Deutsche Bank, Bank of America, Barclays, Accenture, Infosys, Wipro etc. and have clients in 8 countries including India, Philippines, China, Canada etc. We have offices in India and Philippines. We have worked with our clients on multiple domains including areas such as banking, insurance back office processes etc. and on voice based services. We have a 100% client referral rate.

Company Details

Employees
133
Founded
-
Address
43/23, 2nd Cross Road,, Promenade Road,frazer Town,india
Phone
(833) 654-0050
Email
in****@****rac.com
Industry
Business Consulting And Services
NAICS
Management, Scientific, and Technical Consulting Services
Management Consulting Services
Other Scientific and Technical Consulting Services
Other Management Consulting Services
HQ
Bangalore, Karnataka
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