With a dynamic career spanning multiple industries and roles, I bring a wealth of expertise in operations, customer service, and team leadership. Currently, as the Ground Operations Lead at Veho Last-Mile Delivery Logistics for E-commerce, I excel in leveraging technology to manage re-routes and operational changes. My proficiency in using proprietary technology to resolve logistical challenges and training and communication skills ensures smooth operations.During my tenure as a Ship Dock Fulfillment Ambassador at Amazon, I led quality assurance initiatives and training programs and conducted audits, ensuring optimal operational standards. My expertise in verifying outbound volumes and daily audits ensured accuracy and efficiency.At Franklin Motors Auto Sales, I managed clerical tasks, provided financial advisory services, and maintained inventory organization, enhancing office operations and customer satisfaction. As an Assistant Manager & Trainer at Total Fit Studio, I instructed fitness clients, managed social media accounts, and created engaging content to boost client engagement.My experience as a Warehouse Supervisor at HRF Fasteners Systems Inc involved leading a team, training employees, and ensuring daily production goals were met. My skills in order fulfillment, precision manufacturing, and machinery operation underscored my ability to maintain high-quality standards and operational efficiency.Earlier in my career, I served as a Teller and Junior Accountant at Sumer Trade Bank in Baghdad, honing my skills in transaction processing, customer service, account reconciliation, and financial reporting.I hold a diploma from the Institute of Technology in Baghdad and have completed courses in International & Strategic Human Resource Management and Basic Accounting. Fluent in English, Arabic, and Hindi, I possess a diverse skill set, including sales problem-solving, inventory management, quality management, and advanced proficiency in Microsoft Office.I am passionate about driving operational excellence, fostering team collaboration, and delivering exceptional customer service. Let's connect and explore opportunities to collaborate and achieve success together.
