• Exceeded individual and departmental sales goals, demonstrating exceptional sales acumen and customer engagement skills.• Received consistent positive feedback from customers for providing exemplary service, resolving issues promptly, and surpassing expectations.• Maintained average customer satisfaction rating based on post-purchase surveys, reflecting a strong commitment to delivering exceptional service.• Demonstrated comprehensive product knowledge, including features, benefits, and compatibility, resulting in an increase in cross-selling and upselling opportunities.

• Handpicked by management to join another department due to exceptional performance and contributions.• Received the prestigious 'Homers Award' for outstanding ability to identify customer needs and deliver tailored solutions, resulting in consistently high customer satisfaction ratings.

• Led the Gloshare Project, enhancing student belonging and wellness through digital and in-person initiatives.• Developed project scope, Work Breakdown Structure (WBS), and schedule, ensuring timely milestone delivery.• Managed a 2,475-Hour project budget, optimizing resource allocation and ensuring fiscal discipline.• Identified and mitigated project risks, maintaining quality standards for deliverables.• Executed a robust communication plan and organized monthly events to boost community engagement

• Customized English instruction for non-English speaking students, focusing on grammar, vocabulary, and communication skills.• Achieved a 90% pass rate for students in comprehensive IELTS preparation, surpassing company benchmarks.• Monitored student progress through mock tests and assignments, providing targeted feedback for improvement and also offered individualized support and mentoring, resulting in a 20% increase in student retention rates.

• Oversaw daily operations and administration of the education centre, optimizing resource utilization and efficiency.• Led and motivated a team of educators and staff, fostering a collaborative work culture and professional development.• Implemented effective marketing strategies, resulting in a 15% increase in student enrolment and revenue.• Managed branch budget, achieving financial targets through cost-effective measures and strategic planning.

• Led design and implementation of chemical emission monitoring systems for Middle East oil and gas clients, ensuring compliance with industry standards.• Orchestrated project planning, scheduling, and execution, resulting in on-time delivery and client satisfaction.• Conducted rigorous testing to validate system functionality, exceeding performance expectations by 20%.• Provided technical support and guidance to clients, ensuring smooth project implementation and client satisfaction