Rawan Bitar Email and Phone Number
I started my career in the marketing field where I had learned a lot, specially that i was not only involved in the marketing tools needed to sell and promote the products, but also in how to develop the products in the best way that would fulfill the customer needs. Through marketing research and survey we could pinpoint many important edges needed to be covered in the process of manufacturing and selling our products.Also conducting many international conferences, which was an eye opener on how to communicate and build good relationships with potential or existing clients.My curiosity drove me into a different direction; I started to show interest in the manufacturing process, production and how to improve the processes led me to be specialized in the ISO SYSTEMS, WHERE I PARTICIPATED IN CREATING THE ISO 9001, and fully created the ISO 22716 GMP system and fulfilled all the requirements, implementation, quality internal audits and training.Since i am very picky and care for details in any service i get or provide, and during studying masters I decided to be the entrepreneur I always find myself to be and established my first company which was specialized in Mystery shopping and training, had a great experience in practicing with International companies, conferences and being a speaker and trainer which is also a passion.At last, having dreamed of a place of mine lead me to establishing my own business in the restaurants field.
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FounderIntermediaries Mystery Shopping & Consultation 2009 - Presenthttps://www.facebook.com/Intermediariesjo/ -
Ceo / FounderIntermediaries Mystery Shopping & Consultation Aug 2009 - Apr 2019Amman Governorate, JordanMystery Shopping. Trained qualified free lancers to conduct mystery shopping based on the customer needs.Managed internal Manuals. Helped organizations establish manuals for each position to insure best customer experience and work flow.Reports of findings and recommendations. Generated reports of findings with best solutions and recommendations to develop best approaches to satisfy customers.Enhancing marketing strategies. Helped organizations use the best approaches best on research to reflect their ideas, services and concepts to their customers. -
Qa & Production ManagerAlfa Chemicals Manufacturing Est. Aug 2002 - Nov 2018Amman Governorate, JordanProduct development. Develop best products based on market research and need.Marketing and rebranding. Develop products packages, labels, formula, and best marketing tools.Marketing campaigns. Manage events and exhibitions conducted inside and outside Jordan with the reaction of all booth requirements.Customer Relationship Management (CRM). Follow up on customer needs, complaints and monthly reports, and customer satisfaction surveys.Market research.Bench Marketing. Study the market and the competitors based on the new products, channels of sales and prices.Human Resources (recruitment & Training). Training the employees on the new systems to be able to perform better.ISO: 9001 internal auditor. Follow up on the system implication and internal auditing based on the procedures and manuals.ISO 22716 (GMP). Create the system, trained the employees and insured the procedures were applied as must.Quality Assurance. Insure all the services, manufacturing, operation and any matter conducted based on manuals and standards.
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Managing PartnerIntegrated Foods For Food And Beverage Dec 2017 - Aug 2018Amman Governorate, JordanQuality Assurance. Created and followed up on all the services provided are up to the standards of our manuals.Operations. Insured the operation flow of the preparation are based on the manuals standards.Marketing strategies and Plans. Managed Social media, events and Customer management system and budgeting.Branding (Forms, brochures …). Managed and created all the material used for the restaurant.Package Development. Created and managed all the packaging used based on theme and brand creation.Product Development. Developed the new items created along the way based on the customers needs to insure satisfaction, also the restaurant potential to increase sales.Enhancing marketing strategies. Managed the best strategies to reach goals.
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Marketing ManagerSharif Eye Centers May 2008 - Sep 2008Amman Governorate, JordanPress releases. Conducted and edited the press releases for each event or service provided.Public Relations. Managed the events and customers related issues.Event Management. Created and managed the events.Customer satisfaction. Insured each and every customer had a good experience and managed to solve problems of unsatisfied customers.Marketing Communications. Managed the marketing and advertisements of the center. Quality Control (Customer satisfaction). Insured procedures conducted based on the centers policies. -
Marketing Communications OfficerCairo Amman Bank Sep 2006 - Aug 2007Amman Governorate, JordanProduct developments and a marketing communications in the marketing department.Training and Presentations for new employees.SWOT analysis and market research.Collect and analyze data for planning purposes and to evaluate against established recommendations and plans of actions.Conduct Internal Mystery Shopping program for Cairo Amman Bank.Coordinate with relevant national and international agencies.Undertake required meetings workshops to review and follow up recommendations and plans of action.Prepare annual and progress report to the general manager.Prepare marketing campaigns and applying media plans to be committed.Public Relations and event planning.Work on budgeting. Re-branding of bank identity.
Rawan Bitar Education Details
Frequently Asked Questions about Rawan Bitar
What company does Rawan Bitar work for?
Rawan Bitar works for Intermediaries Mystery Shopping & Consultation
What is Rawan Bitar's role at the current company?
Rawan Bitar's current role is QA & Production Manager.
What schools did Rawan Bitar attend?
Rawan Bitar attended Jordan University Of Science And Technology, The Arab Academy For Banking And Financial Sciences ... الأكاديمية العربية للعلوم المالية والمصرفية.
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Rawan Bitar
Empowering Business Growth With Strategic Marketing | Senior Marketing Account Executive | Lead Generation & Multi-Channel Marketing | Marketing Consultant At E-Impact Consulting | Avid Reader 📚 | Global Explorer ✈️🌎Kuwait City Metropolitan Area
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