As a Qualitative User Experience Researcher, my passion lies in unveiling the "whys" behind user interactions with products and services. Collaborating closely with product teams, I leverage interviews, surveys, usability tests, and diary studies to gain deep insights into user behaviors and preferences. This approach allows me to generate actionable insights that drive evidence-based decisions, significantly enhancing our product design and development. My ultimate goal is to address the challenges users face, guiding inclusive business development with a commitment to prioritizing users’ needs.Bringing 4 years of experience as a freelance qualitative researcher and moderator, I've had the privilege of working across diverse industries such as FMCG, telecom, media, digital platforms, banking and finance, real estate, automotive, education, and home appliances. My journey has been marked by successful projects in user and category understanding, concept generation and testing, placement testing, ad evaluation, shop alongs, mystery shopping, brand equity, in-home visits, diary studies, and segmentation. These experiences have not only honed my research skills but also enriched my ability to adapt and thrive in varying contexts.
Listed skills include Data Analysis, Customer Insight, Market Research, Microsoft Excel, and 5 others.