Lead a team of the Bank's top relationship managers to achieve the highest level of customer service and performance in line with International standards. Developed strategy for international customers in line with their requirements. Acted as a point of reference with regards to Compliance and Risk issues for International customers providing guidance not only to the relationship managers but also to the rest of the branch network. Responsible also for quality control and analytics's within… Show more Lead a team of the Bank's top relationship managers to achieve the highest level of customer service and performance in line with International standards. Developed strategy for international customers in line with their requirements. Acted as a point of reference with regards to Compliance and Risk issues for International customers providing guidance not only to the relationship managers but also to the rest of the branch network. Responsible also for quality control and analytics's within the top customers segment. Show less

Senior Manager responsible for all international customer on-boarding and strategy. This included the active management of over 10,000 relationships of internationally mobile customers spread in over 85 countries. Responsible also for ensuring that both risk tolerance and standards remaining within agreed levels whilst actively seeing to expand business levels through local and international contacts

Various retail and commercial managerial roles including branch manager leading the team to be the top performing branch in its first two years year. Nominated and runner up for the top Branch Manager award.