● Power-wash chromebooks, company phones, and other mobile devices for reuse within 150+ sites across 10 states● Manage and assign IT Help Desk tasks in Asana and respond to escalated tickets● Provide onsite and remote technical support for hardware, peripherals, operating systems,applications, telephony, networks, security systems, and audiovisual devices● Monitor, reset, and remotely update end-user laptops● Create and administer surveys and perform data analysis upon collection● Submit IT invoicing and billing to Accounts Payable leadership for processing andreconcile any invoice and billing discrepancies with vendors● Act as administrator for SharePoint, updating active directory and managingcollaborative document for continued up-to-date access from remote portals

● Managed HIV and Hepatitis C test results and inputting into RedCap Database● Navigated EPIC medical records database for patient history and test results● Created and conducted medical surveys using RedCap database and Survey Monkey● Reviewed data for errors, missing pages, or missing information and resolve anydiscrepancies● Reported data to the CDC to maintain compliance and receive grant funding● Performed regular backups to ensure data preservation● Provided PreP and HIV community resources for county jail and rapid test participants

● Executed a variety of routine and complex administrative duties in support of theday-to-day operations of the Executive Director and Director of Operations● Created and managed website content using WordPress and Web.com platforms● Generated financial reports from donor management software● Identified and tracked program metrics for grants and various funding opportunities● Created plug-in to integrate building logistics and payment processing● Collaborated with team members to plan and execute Pride in the CLE, serving over30,000 attendees across the State of Ohio● Planned and hosted the Speak Out Stage at Pride in the CLE, a program addressingdiversity and social equality● Managed computer and hotspot distribution for qualifying participants● Managed social media and created an e-newsletter informing the community ofupcoming programs and events

● Executed a variety of routine and complex administrative duties in support of theday-to-day operations of the President and Vice President of MPC● Conducted routine maintenance and updates on Microsoft operating systems● Reconciled accounts receivable, payable, and daily bank deposits● Managed website using WordPress platform including updating online accounts● Processed billing for client timesheets and maintained records using Microsoft Suite● Operate and train staff to use organizational login tools, multi-line extensions, mailingand print systems