Coordinate the implementation of Capital & Equipment Replacement ProgramsPerform key project management support duties to support one or more Project Management Staff teams with respect to coordinating internal and external stakeholder meetings, preparation of meeting materials, data entry and other activities as assigned.Work closely with project managers & subject matter experts (SMEs) to gather requirements for data entry, WBS maintenance, meeting development and minutes’ documentation.Assist with work tracking and triaging of risks, issues, and action items.Assist with querying and report generation for the review work and assignments from the work tracking tools including JIRA and ServiceNow.Assist with managing project plans, schedule, cost, and risk managementAssist project managers with managing projects and reports in JIRA utilizing agile boardsAssist with developing and managing various program status reports and briefings for internal and external stakeholdersDevelop and update project documentationProvide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progressBuild high quality relationships with various stakeholders including clients, users, company leaders and external partners.Demonstrates excellent written and oral communication skills.Other duties as assigned.

Triaging and repairing data center fiber optic cabling/systems and network hardware Troubleshooting Network installation and configuration Coordinating remote hands for new capacity installations Resolving data center facility issues Co-ordinating remote hands and eyes for any data center network issues Participating in small to mid-size projects creating or expanding data centers Building relationships with remote facilities to ensure swift response times to events Performing site audits to ensure safety and quality meets standards Improving all Operational Processes and Security with each site Decommissioning cabling and network hardware as needed

Liquidate racks that have to exceed the life span of 5 years or greater. Creating new placement for newer server racks and network equipment. The decommissioning process includes the removal of all storage media and sanitation of network equipment found in the server racks. Degaussing and destroying of all media upheld by the NSA (National Security Agency) standards for media destruction. Engaged with developing new hires in decommissioning best practices and workflows.

o ECP screening audit screenings.o Workflow Process Ownero Miss Handled Media Investigationso Red Zone E-waste & Destruction Equipment Complianceo Vendor Coordinated E-waste Removalo Material Orderso Project Charters o Purchase Proposalso Resource Managemento Vendor Liaison o Data Security Inc. High Volume Destruction Equipment Preventive Maintenance ProjectProject Timeline: 7 Months1 Year Service Contract Worth $146,625.00The contract included On-site Repair Services & Replacement Parts

Server rack liquidation reportsWiping Cisco switches / consolesRemoval of hard drives from server host for decommissionDegauss and destroying hard drives.Wiping and destroying solid state hard drivesLiquidate sold server racksBreak fix cross training

Hardware InstallationHardware DiagnosticHardware Insurance ProcessingSoftware InstallationSoftware TroubleshootingDocumentations using Microsoft Dynamics CRMTroubleshooting Windows PhoneTroubleshooting Microsoft OfficeWeekly Reports on Areas of ResponsibilitiesPersonal Trainer of Microsoft Office Suite & Products

Consumer Product Solutions & SalesPersonal Trainer of Microsoft Office Suite & ProductsEvent Planning &Hosting with Non-Profit OrganizationsPublic Power Point Seminars

Roadside AssistantTire RepairLock-out ServicesBattery Replacement

Customer service duties related to sales and activation of wireless communication devices.Provided daily communications to various call centers and other help desk support centers, for reactivation and customer inquiry resolution.