Ray Cooper Email & Phone Number

Kansas City, Missouri, United States

Kansas City, Missouri, United States

Kansas City Metropolitan Area

Microbulk Sales Specialist / Propane Product Manager at Praxair Distribution, Inc. A Linde Company

• Lead the restructuring of nationwide sales organization, encompassing:o Crafting job descriptions, interviewing and hiring three Regional Sales Managers (RSM's) positions.o Separating U.S. into three territories of.
• Continually increasing year over year Gallons and GMD including: o Improved all Account Manager (72) total Gross Margin Dollars (GMD) for FY20 by 14%.o Expanded overall Account Manager FY20 customer counts by 14.5%.o.
• Track and distribute all sales numbers (current year, prior year, year-to-date and month-to-date, historical, forecasting insights) to RSM's to identify KPI’so Proactively pinpoint leading indicators forecasting sales.
• Forecast and developed annual sales organization budgets, distributed to Regional Sales Managers for FY. o Totaling $33,000,000 in NEW Sales GMD Goal/Budget for FY21
• Currently at 129% of goal for Account Managers as relates to Salesforce adoption metrics, monitoring weekly for opportunities, setting of opportunities, and requiring 25 leads/prospects per week for each AM.
• Generated messaging in coordination with V.P. of Operation and Regional Operations Manager, for aligned strategies, ensuring sales, operations and customer service teams eliminate silo’s and maintain constant.

Overland Park, Kansas, United States

• Supported 11 operations regions with indirect management of 70 Account Managers (AM), scheduling monthly AM calls for new initiatives, sharing of best practices, and inviting corporate partners to call.
• Created detailed analytic reporting for setting of AM goals and establishment of performance metrics, including current versus prior year, asset utilization initiatives, turn rate performance, and authorization for.
• Led Salesforce adoption and implementation throughout Sales organization, including complete Change Management process. o Developed metrics for Salesforce dashboard adoption, including AM logins (for daily accessing of.
• Evaluated and built account manager commission program, and numerous pricing models.

Overland Park, Kansas

• Solely responsible for new business development of National Clients headquartered in Eastern United States.
• Travels to New and Existing National Clients introducing Ferrellgas, outlining national programs, finalize opportunities and ongoing retention efforts.
• Manages all aspects of existing book of "National Account” Clients totaling 72 million gallons annually
• Increased customer gallons by over 7% year over year each year in my current role
• Doubled GMD and Increased overall margin by double digits.
• Oversees the continued updating of internal profitability tools for both bidding and reporting purposes

Olathe, KS

• Managed nationwide new business development goals for current FY. Including overseeing three National Sales Mangers/Customer relationships, personal cultivation of new business and entrusting ongoing program management.
• Develop customer RFP’s (up to 50 pages), PowerPoints for National Sales Group, and coordinate with Legal/Risk Department on Master Service Agreements.
• Interview and assess existing subcontractors in markets without DH Pace corporate branch presence, establishing subcontractors for existing clientele, touring facilities to ensure work quality, professionalism, and.
• Collaborate with Operations and Projects Team regarding all offers negotiated with clients, ensuring appropriate scope of products and services.
• Tasked with building vendor business and performance review document for utilization organization-wide, inclusive of ratings for customer ranking, vendor responsiveness, customer service quality, customer training.
• Travel to manufacturer’s onsite, observing manufacturing processes, receiving additional product training, touring facilities, and visiting with operational managers.

Account Manager for commercial accounts in the KC area in charge of retention and growth.o Ranked 1st in sales region three years consecutively.o FY2012 – currently rank 2nd of 67 sales personnel company-wide.o FY2011 – ranked 5th out of 77 sales personnel company-wide.o FY2010 – ranked 7th out of 86 sales personnel company-wide.o FY2009 – ranked 11th out.

Kansas City, Missouri Area

• Directed daily operations of restaurant and bar, encompassing employee management, inventory and procurement, customer satisfaction and sales. Accountable for profit and loss, cost control, and payroll, including.
• Built business to $1,000,000 in annual sales during management tenure.
• Supervised staff of 30+ including recruitment, interview, hiring and dismissal, scheduling, performance reviews, merit increase determination, and training or arrangement for training.

Columbia, Missouri

• Oversight of daily operations for two restaurant and bar locations, including employee management, inventory and procurement, customer satisfaction, service and product quality, and sales. Accountable for profit and.
• Increased sales 10% two years consecutively during management tenure.
• Recruited, interviewed, hired, supervised, scheduled, trained and motivated staff of 75 + part-time employees, including wait staff, kitchen staff, bartenders, and shift managers. Utilized strategic hiring by targeting.

Bs, Criminal Justice

Activities and Societies: Sigma Nu

Education record