Ray D. Email & Phone Number

Cape Town Area, South Africa

Ray Con Chemicals and Food Safety consultancy Company which provides excellent products to Scientists, Retail, Food Service as well as Small scale & Micro scale industries - vendors),Our Company is a small chemicals suppliers, laboratory chemicals suppliers, chemical instruments suppliers, Chemical dispensing equipment and cleaning brushware suppliers,Activities:(1) Supply of Chemicals, Acids, Solvents, Minerals. (2) Supply cleaning and sanitation chemicals to retail and food service industries (3) Supply of Laboratory Equipments & Instruments.(4) Supply of Cleaning Brushware.(5) Supply of Miscellaneous Food Preparation area Items in relation to cleaning supplies(6) We provide complete technical information & application methodology and food safety advice and training to our customers.(7) Food Safety System Certification (FSSC) Compliance.(8) Manage and conduct quarterly business reviews, namely quarterly meetings with management as per FSSC requirements.(9) Enforcement of testing schedule in terms of microbiological testing and other food safety principles.

Cape Town Area, South Africa

My key responsibilities :1,Enhancing existing revenue streams and developing new ones.2,Recruiting, hiring and developing sales representatives.3,Setting sales targets for sales teams and sales reps.4,Leading sales teams.5,Developing sales teams.6,Turning leads into sales.7, Putting together sales pitches.8, Continually assess the sales processes to identify improvements and efficiencies.9, Keeping an eye on competitors.10,Fostering a sales culture within a team.11,Completing all sales activity 12,Organising promotions at trade shows.13,Rewarding high performing sales staff and mentoring poor performing ones.14,Managing advertising spends.15,Analysing sales data and drawing conclusions from it.16,Organise sales training sessions for employees.17,Develop and manage distribution channels.18,Negotiate with vendors, customers and retail outlets.19,Motivate and lead team members.20,Developing sales strategies.21,Forecasting future sales team expenditure.22,Prepare reports, budgets and forecasts.23,Attend relevant sales meetings, functions, conferences, shows or exhibitions.24,Reviewing staff performance.Customer segments successfully penetrated -Retail-Contract caterers -Food Service -Quick Service Restaurants -Food Processing plants-Food preparation units -Hospitality (including laundry)-Health Care Facilities Key Achievements -Successfully met and exceeded company sales targets over 100% between the years 2015 and 2017 from $ 45k 2015 to $150 end 2015.- Consistently maintained sales volumes, product mixes and selling prices by keeping current with supply and demand and changing market trends- Designed and implemented a strategic business plan, resulting in expanding the company’s customer base by 58% in my designated area -Retained the company’s top 5 customers in my region in the wake of strict competition,-Awards: EMEA Gold Club 2015 Game Changer,Top performer Excellence in Solution Sales Award

Cape Town Area, South Africa

Received a promotion to a Senior Key Account my duties included : -Negotiated, developed, and implemented category sales strategies to managers, buyers, and business owners achieve maximum profit margins throughout a competitive/diverse market.-Conducted analysis and developed presentations that increase feature and display activity, expand distribution, and optimize shelf position that increase volume and market share.-Identified and implemented sales solutions to exceed company sales goals and objectives.-Vigorous Ride-Along schedule for in field coaching and sales improvement-Responsible for revenue growth through B2B Accounts with $ 500k + in Revenue-Provided excellent customer service and diligently conducted daily reports.-Created proposals, marketing sales material, and letters of corporate agreement for clients, as well as managing internal approvalKey Achievements -Drove brand management strategy yielding 12+% annual growth of top-branded items-Propelled sales revenue by $ 150k in less than two years by launching and cultivating relationships with major retailers, including Spar , Pick n Pay , OK Foods and Food Lovers.-I significantly contributed to a successful tender process which lead to a successful acquisition of a $2,5 Million tender supply for a period of five years with a global QSR brand -Expanded Retail account beyond Western Cape to include the Eastern Cape and Partially Northern Cape - from two to 18 stores- potentially doubling sales.Grew and successfully managed Food service and Contract Caterers accounts on a national platform customers like Fedics, Compass, WPC, LSG Sky Chefs and Dnata New-rest

Cape Town Area, South Africa

I joined Diversey / Sealed Air at a very difficult time in their business where very low growth was prevalent in their retail and food services sectors in the western cape region.I managed to exceed my sales target by 85% in the first six months of joining the company, and grew Diversey’s market share and presence in the western cape region, after realising my potential management unanimously agreed to promote me immediately (only six months with company) to take on the role of Key Account Manager My key Achievements were as follows Exceeded sales targets and activity metrics: KPIs at the level of 85% and 90+ new clients.Analyzed the territory and market’s potential, tracked sales and status reports. Identified 100+ new leads of which 90+ were successfully closed.Coordinated all sales effort alone due to small size of the western cape team, re: training of all customers 90+ once every three months , attended all customer technical queries, advised on food safety and chemical use related matters. Ensured that agents received the highest level of sales and operational customer service. Scored 90% in a quarterly customer satisfaction survey.

Cape Town Area, South Africa

•Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals•Oversee operating costs by defined geography to achieve set goals •Develop and maintain strong working relationship with field support and client services.•Evaluate reports, decisions and department results on established goals.•Develop performance metrics to build, deliver, report and track mechanism.•Establish strong relationships with internal departments and contacts.•Ensure operations process satisfies audit requirements.•Manage Retail Operations manual and documents changes.•Lead and develop retail meetings’ planning and organizing.•Prepare and submit paperwork to management on time.•Inspect company equipment regularly to ensure proper maintenance.•Supervise retail training efforts and ensure training consistency and employee development.•Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives•Develop, implement, and maintain budgetary and resource allocation plans•Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values•Ensure standards for quality, customer service and health and safety are metOrganize special promotions, displays and events•Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues •Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing•Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market•Promote the organization locally by liaising with local schools, newspapers and the community in general• HACCP Compliance • Food Safety Compliance • 1SO 9001 ISO 45001

Sandton Jhb

As a Retail Territory Manager , I was responsible for managing the relationship between BP and Retailer/Dealer at site level, ensuring consistent delivery of the BP Customer Commitment. • Identify Gaps in all aspects of site performance (including service and 'people') for geographical area and mandate, advice or offer Retailer/Dealers BP-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer/Dealer and BP.• Maximizing all sales development potential whilst protecting BP interests, through the coaching and motivating of Retailer/Dealer • Manage and maintain positive Retailer/Dealer relationships, supporting them to achieve and maintain top class site performance (including counselling to underperforming sites). Customers • Coach, support and advice Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment) • Manage Retailer Screening and Retailer Induction processes • Deliver agreed HSSE targets for geographical area .• Plan and conduct site visits in accordance with Call Planning Cycle tool • Provide counselling to Retailer on cost efficiency and site profitability • Implementation and ongoing support of Marketing and Network initiatives • Deliver Sales and Operations targets for geographical area through regular reviews and appropriate action plans. • Ensure Retailer/Dealer implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals. • Manage and maintain a territory plan through planned renewals/renegotiations and acquiring new sites through prospecting. • Play a leading role in implementing the local retail strategy in order to secure the best possible network coverage while maximizing the shareholder interests • Ensuring that Dealers' and retailers actions do not damage BP’s Reputation.

Bachelor Of Commerce - Bcom (Hons), Business, Management, Marketing, And Related Support Services

Marketing Management

Master Of Business Administration (Mba), Marketing

(Incomplete)

General Certificate