Ray Harrell Email & Phone Number

Stockton, California Area

As Regional Critical Systems Engineer, with over 30 years’ experience in telephony/cable industries, responsible for the engineering design and deployment for critical support systems (DC Plant, AC Plant, HVAC, Backup Generator, Fire Suppression) based on Corporate and Industry Standards. Exceed forecasted demands for Headends to maintain a competitive posture with strategic technology deployment allowing system reliability/survivability. Manage the Planned Maintenance Program and Capital Projects for the 2 Master Headends and 58 Primary/Hub sites through Comcast’s Central area of the California Region. Developed written Regional Headend Standard Procedures, and chair the Headend Standards Committee.

Sacramento, Chico, Yuba City, Stockton

• Responsible for Operations, Maintenance and Installation of Master and 4 Primary Headend functions, supporting Video, HSD, and Voice product lines. 9 direct reports, 12 indirect reports.• Responsible for Regional Video Channel Mapping, Video Mux planning and Capacity.• Manage and directed multiple Network Improvement Projects including vendor selection and Purchase Order Requisitions.• Established and implemented Regional Technologies Asset Management Policy and chair California Regional Headend Standards Committee.

Managed the day-to-day addressable network operations including support to maintain and enhance addressable functions within the Northern California Region. Responsible for managing and support of interactivity television services, Pay-Per-View and On-Demand maintenance; new digital products, channel realignments.

Responsible for Switching/Data Networks and Field Operations. 5 Direct and 73 indirect employees.Responsibility in managing the P&L statement with Revenue of $99M and Expense of $23M/Negotiated service contracts with outside vendors to outsource miscellaneous and routine functions within Operations.

Managed the operations/maintenance with a staff of 15 Technicians for the District's Tandem Central Office, Regional Long Distance, Regional Internet, DSL, ATM Hub, Regional Mated SS7 and Microwave Networks.Managed the operation/maintenance of approximately 800 sites, serving over 140,000 customers including the Elk Grove School Districst fiber network.Coordinate installation and acceptance of network peripherals in an extremely high growth community. Established and implement departmental procedures and Planned Maintenance Program, many of with adopted as corporate standards.Facilitate Cross-functional Quality Action Teams for process improvements.

Directed the operations of the Remote Network Surveillance, Data Base Administrations, Research and Development and Product Delivery.Managed and motivated a staff of 24, both Union and Exempt to conduct/coordinate activitys of preventative maintenance, Traffic Engineering and Provisioning of Digital Central Offices for Regional Telephone Operations.Coordinated the acquisition of network operations from GTE, Alltel and US West properties.Conducted training/development and maintained an operational Budget in excess of $1.4M.

Bs, Business/Information Systems

Education record

Education record