Ray Jackson Email & Phone Number

Senior Transformational Technology Executive with over 20 years of experience in Organizational Leadership and a proven track record of strategic excellence at leading companies like Cisco and Dropbox. Recognized for driving exceptional value through effective stakeholder management, I excel at building and motivating high-performing teams that achieve outstanding employee productivity, satisfaction, and retention. My commitment to fostering a culture of loyalty and engagement has consistently resulted in enhanced organizational performance.EXPERTISE: Business Transformation / Product Management / Strategic Planning /Software Engineering / Engineer Experience / Operational Excellence / Customer Experience (CX) / Customer Success / Customer Support / Cloud Computing / Software as a Service (SaaS) / Professional Services / Change Management / Cross-functional Relationship Building / Team Building & Mentorship / Executive BriefingsAt Cisco, our team leverages deep expertise in cloud computing, CRM, and new business development to accelerate customer success. With over two decades of industry experience, my role as Senior Director in Customer Acceleration focuses on maximizing client potential and driving growth through innovative solutions.The commitment to building strong customer relationships underpins our strategic approach, ensuring high satisfaction and retention rates. Leading with a strategic vision, our team at Cisco champions a transformative agenda that empowers customers and sets new benchmarks in the tech industry.

Listed skills include Cloud Computing, Leadership, Sales, Professional Services, and 46 others.

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  University Of California, Berkeley

  Computer Science