Results-oriented and highly skilled professional with a strong background in strategy, management, and project leadership. Proficient in various technologies including Jira, CRMs, ServiceNow, Oracle, GSuite, and MS Office/Dynamics. Adept at translating ambiguous enterprise challenges into precise problem statements, enabling data-driven decision-making. Extensive experience in overseeing the implementation of strategic initiatives, driving operational efficiencies, and fostering key partnerships. Proven track record of successfully managing multi-platform UX, CRM, and CXM tools, with a focus on ESG compliance and sustainability. Skilled in conducting in-depth analyses, identifying business development opportunities, and delivering compelling presentations to diverse stakeholders, including C-level executives. Recognized for leading change management initiatives and onboarding and supervising high-performing teams. A proactive and innovative professional dedicated to driving organizational success through strategic planning, operational excellence, and effective collaboration.HR: Recruitment, Management, TrainingORGANIZATIONAL DEVELOPMENT: Restructuring, Change Management, Process Improvement, (ERP) Enterprise Resource PlanningPROGRAMS/LANGUAGES: HTML5, MATLAB, LMS, CRMs, Canva, Jira, Atlassian, MS Dynamics, Asana, GSuite